Icelandair

Name: Icelandair
Rating: 4.7 (5975 reviews)
Author: Icelandair ehf.

By: Icelandair ehf.

Book, manage, fly

Features & Capabilities

The Icelandair extension brings your travel tools into a single, easy-to-use app. Manage Saga Club status, earn and redeem Saga Points, add your Saga Club card to Wallet, and even register Saga Points for past flights — all from one place.

Book flights with auto-filled details, view booking information, and manage your journey by choosing seats, preordering meals, and adding baggage. Check in online to receive your boarding pass, save it in Wallet or share it with other travelers, and stay informed with timely flight notifications.

User Growth & Download Statistics

App Navigation & Mapping Task Management Shopping Data

By:

Icelandair ehf.

Rating:

4.70

(5,975) 78 new ratings

Version:

4.5.1 Last updated: 2026-03-12

Version code:

883305563

Creation date:

2019-12-05

Compatible devices:

Size:

85.01MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 24,048 ▲ 49

Other rankings

#57 in airline keyword 42 ▲ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Icelandair ehf.

Apple Apps Store

https://apps.apple.com/us/app/icelandair/id1471993490

Website:

https://www.icelandair.com/

User Reviews

The Icelandair app is plagued by sign-up and login failures, data that doesn't sync with the airline's website, and buggy purchasing flows (seats, meals, and baggage) that lead to accidental charges and nonfunctional check-in. Users report poor communication on cancellations and long support waits. Repeated crashes, data loss, and confusing UI further undermine the experience. Pros are scarce and not consistently reported across reviews; overall, reliability and seamless integration with the airline's services are the top pain points.

Pros

Cons

Sign-up/login/account creation and password issues are common (cannot create an account, signup button not working, missing/failed email confirmations, password resets).
The app does not sync with reservations on the website and frequently loses or fails to display flight information, breaking data continuity.
Seat selection and add-on purchasing are buggy (immediate seat reservation costs, inability to undo, difficulty adding baggage or meals).
Payment issues and duplicate charges occur (meal orders can charge multiple times, unreliable payment handling).
Poor customer service and communication around cancellations (long phone wait times, unclear updates).

Recent reviews

My boarding passes for my flight disappeared from the app just before boarding. Thankfully I had printed and screenshotted them ahead of time. In addition it does not show gate or even terminal information for all flights, only some. I had to rely on Google and airport information boards to get this information. These are probably the most crucial information one could have. Major fail.

by Ba*****, 2026-06-14

App and webpage very very slow to load; some freezing. For upcoming flights, information was requested of all passengers. We filled in all places that applied to us, but then received 17 error messages saying that information needed corrections or that other information was needed after filling in passport information. One area we left blank said “only fill in if you have a visa from the USA”. As citizens of the country, we do not need visas. Nevertheless, after leaving the area blank, multiple error messages popped up about these being required fields. //additionally, one of us has a medical condition requiring bringing a small item aboard (usually standard but they wanted 48 hr notice). Unable to do anything with customer service through app/webpage despite trying for an hour. Wanted to like app as it has nice pages, but very frustrating.

by fi*****, 2026-06-14

The integration this company has with travel agencies is buggy as all hell. Trying to use this app in the first place is a nightmare, but even if your issue is THEIR technology being a problem, they’ll always blame someone else. Just checking in feels like pulling teeth.