Louisville Metro311

Name: Louisville Metro311
Rating: 1.9 (23 reviews)
Author: Louisville Jefferson County Metro Government

By: Louisville Jefferson County Metro Government App

Productivity

Overview

Version:

4.6.1

Last updated: 2024-07-24

Ranking

#400,737 ▼ 4,734

Overall

Features & Capabilities

Submit service requests to Louisville Metro Government and get real-time updates on progress.

User Growth & Download Statistics

App

By:

Louisville Jefferson County Metro Government

Rating:

1.90

(23)

Version:

4.6.1 Last updated: 2024-07-24

Version code:

867579947

Creation date:

2019-06-18

Compatible devices:

Size:

34.07MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 400,737 ▼ 4,734

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Louisville Jefferson County Metro Government

Apple Apps Store

https://apps.apple.com/us/app/louisville-metro311/id1468353987

Website:

http://www.publicstuff.com

User Reviews

Overall, Louisville Metro311 is criticized for instability and reliability issues. Aesthetically, it has a Beautiful UI and can process some requests, and appears useful for Louisville residents. However, multiple reviews report login crashes (including Facebook login), the app crashing on sign-in, and persistent address validation errors that block reporting. In addition, several users say city services do not follow up on submitted issues, making the app feel ineffective. The result is a mixed but predominantly negative user experience with reliability problems.

Pros

Requests can be processed in some cases.
Beautiful UI.
Useful for Louisville residents.

Cons

Login issues and crashes during sign-in (including Facebook login problems).
Invalid address validation prevents reporting (invalid address errors).
City services do not follow up on submitted issues / lack of issue resolution.

Recent reviews

Getting an “invalid address” alert box every time the user tries to locate a place on the map is a BAD design choice. Most frustrating thing about this app is using the map to pick an address. The UI is seriously outdated too, 2010 vibes, needs dark mode.