Features & Capabilities

NC Medicaid Managed Care helps North Carolina residents manage Medicaid or NC Health Choice benefits by letting you find and view primary care providers (PCPs) and health plans, choose a PCP, and enroll in a health plan.

The app also provides driving directions to nearby providers, hospitals, and specialists, supports information in Spanish, works on phones and tablets, and offers toll-free help at 1-833-870-5500 (TTY: 1-833-870-5588).

User Growth & Download Statistics

By:
NC Department of Health and Human Services
Rating:
4.70
(4,846)
10 new ratings
Version:
3.12 Last updated: 2026-05-28
Version code:
885990735
Creation date:
2019-06-30
Compatible devices:
Size:
44.39MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
NC Department of Health and Human Services
Apple Apps Store
https://apps.apple.com/us/app/nc-medicaid-managed-care/id1465910986
Website:
http://www.ncdhhs.gov

User Reviews

The app is valued for quick, easy enrollment and PCP search, and some users find it straightforward and accessible. However, many reviews highlight reliability problems: persistent login issues (including NCID), UI glitches and unresponsive controls, poor or outdated provider and plan listings, and inability to select PCP/plan. Some users also report insufficient support and poor customer service. Overall, the friction from these reliability and data issues often outweighs the positives, with a subset of users still finding the app useful.
Pros
  • Enrollment and finding a PCP is fast and easier
  • Easy to use and understand; straightforward interface
  • Accessible, friendly design with quick features
  • Generally fast performance and minimal crashes (for some users)
Cons
  • Frequent login problems and NCID-related login failures across devices
  • Glitches and unresponsive UI (freezes, tapping issues, scrolling issues)
  • Provider search results are often poor or outdated, making it hard to find a PCP or plan
  • Inability to choose PCP or insurer; forced enrollment and non-functional checkboxes
  • Poor customer service or support when help is needed
Recent reviews
Makes enrollment and finding a PCP much easier and faster!
by lo*****, 2026-04-23

This app is so glitchy, I wonder how anyone can find anything/use it. It freezes. You can’t look through providers because it’ll glitch and go straight to the bottom of the page. Now this may not be related to the app but I find it hard to believe there are no providers in certain areas. I feel like it’s glitched and doesn’t show.
by Co*****, 2026-04-07

Have helped me so much
by Du*****, 2026-03-28
View all user reviews ›

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