CHPConnect

Name: CHPConnect
Rating: 1 (28 reviews)
Author: HealthTrio LLC

By: HealthTrio LLC

Capital Health Plan Mobile App

Features & Capabilities

CHPConnect is intended to only be used by Capital Health Plan members.

At home or on the go you now have quick access to your information wherever and whenever you need it.

Including great features such as: • Find a Provider - Find and map providers or facilities to locate the care and services you need. • View your Claims - View a list of your recent Medical and Pharmacy claims. • View your ID Card - Your Insurance Card is now quickly and easily displayed whenever you need it. • Review your Benefits - Get access to your up to date Deductible, Out of Pocket, and Benefit Summary information. • Unified Member Login - One login for Members to access both the mobile app and the Member Portal website.

*The CHPConnect Mobile App is free to download; however, data rates from your wireless provider may apply.

User Growth & Download Statistics

App

By:

HealthTrio LLC

Rating:

1.00

(28)

Version:

71.1.1 Last updated: 2026-06-16

Version code:

887005751

Creation date:

2024-02-03

Compatible devices:

Size:

27.80MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 485,663 ▼ 4,570

For Developers

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Contact the developer

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Developed by:

HealthTrio LLC

Apple Apps Store

https://apps.apple.com/us/app/chpconnect/id1458675314

User Reviews

User reviews predominantly report CHPConnect's login problems. The app frequently loops on or returns to the sign-in page, preventing access to the main app. When users manage to log in, navigation stalls and essential features (like paying bills) are unavailable. The issues appear persistent across updates and long-standing, with multiple reviewers noting the problem has lasted over a year. Overall sentiment is that the app is unreliable until the login flow is fixed.

Pros

Cons

Repeated login failures and sign-in loops; the app gets stuck on the sign-in page and cannot complete login.
After login fails, users cannot access main app features (e.g., paying bills) due to the login barrier.
Login page frequently reopens or expires, with the app repeatedly returning to the login screen.
Issues described as persistent over a long time (reports of more than a year without resolution).

Recent reviews

This app has issues when signing in. It will allow you to create username and password. When you try signing in afterwards it only refreshes to login page.

by Pa*****, 2026-01-05

When I login to the app, it doesn’t take me anywhere. I’m attempting to find where I can pay my monthly insurance bill and neither the app or the website can help me with that. I sent customer service an email and hopefully they respond soon, but I find this ridiculous when I pay my car insurance or other bills I simply pull up the app and pay my bill. It’s as simple as that. I only left one star because zero stars isn’t an option. I hope they fix this app as soon as possible.