CRM by DealerSocket

Name: CRM by DealerSocket
Rating: 4.6 (2715 reviews)
Author: SOLERA HOLDINGS, INC

By: SOLERA HOLDINGS, INC App

Business

Overview

Version:

1.34.7

Last updated: 2026-06-09

Ranking

#36,966 ▼ 57

Overall

Features & Capabilities

CRM by DealerSocket brings the power of DealerSocket's Mobile CRM to your pocket. Search and add customers, scan driver's licenses or VINs, locate inventory, and send follow-up texts or videos from anywhere.

Complete daily tasks on the go and work up to 50% faster than on desktop, helping you stay productive and close more deals.

User Growth & Download Statistics

App Sales Task Management Marketing

By:

SOLERA HOLDINGS, INC

Rating:

4.60

(2,715) 22 new ratings

Version:

1.34.7 Last updated: 2026-06-09

Version code:

886176653

Creation date:

2020-12-15

Compatible devices:

Size:

63.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 36,966 ▼ 57

Other platforms

CRM by DealerSocket (v1.34.9)

38,686 4.51

(844)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SOLERA HOLDINGS, INC

Apple Apps Store

https://apps.apple.com/us/app/crm-by-dealersocket/id1453920054

Website:

http://dealersocket.com/products/crm/

User Reviews

User reviews are predominantly negative, with several core issues recurring: instability and crashes, frequent uninstall/reinstall requirements, and sign-in problems. Some positives highlight texting capabilities and lead management. A few note decent client-tracking features and desktop/mobile workflow. Overall sentiment centers on reliability frustrations, though communication and lead-tracking functions work when the app is functional.

Pros

Robust texting feature for direct customer communication.
Centralized lead management with notes, calls, and emails on a single lead.
Strong ability to track clients and their needs.

Cons

Frequent crashes and instability leading to unreliable performance.
Frequent need to uninstall/reinstall the app to function properly.
Sign-in/out issues and authentication problems (unexpected logouts, grant invalid errors).
Limited features and usability concerns (quirky UI, not intuitive, missing inbox).
Recurring outages or long periods of downtime affecting usage.

Recent reviews

The 5 star reviews here are fake and/or purchased reviews. The true rating was slightly above 1. Anyone who has used Dealersocket knows the dumpster fire that it is. Horrible customer support, no improvements to bugs, constant outages, and the list goes on. If you are considering to get Dealersocket, stop immediately and look elsewhere.

by Pe*****, 2026-05-04

The app is very quirky with limited features. And it doesn’t sync up well with the cloud, so for example the shortcut tile on your Home Screen will always display “0” as the number of your “sold deals” and “lost deals” regardless of the actual count, there’s no inbox, etc. I like using this even less than the browser-based version — and that was already a pretty low bar.