CRM by DealerSocket

Name: CRM by DealerSocket
Rating: 4.48 (573 reviews)
Author: DealerSocket, Inc.

By: DealerSocket, Inc.

DealerSocket’s Mobile CRM provides the best of socket right in your pocket

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DealerSocket’s Mobile CRM extension puts powerful dealership management right in your pocket. Effortlessly search and add customers, scan driver’s licenses or VINs, access inventory, send follow-up texts or videos, and complete daily tasks from anywhere. Designed for speed and ease, it enables you to work up to 50% faster than traditional desktop systems, enhancing productivity on the go.

Ideal for automotive professionals, this mobile solution streamlines customer relationship management with seamless integration and intuitive features. Whether in the showroom or on the road, CRM by DealerSocket ensures you stay connected and efficient at all times.

App Productivity Sales Marketing

By:

Downloads:

Rating:

Version:

1.33.2 Last updated: 2025-06-12

Version code:

16228

Creation date:

2020-12-11

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS

Size:

160.21MB

Email:

su*****@dealersocket.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-20

Setup email notification for CRM by DealerSocket

Ranking

# 309,843 ▲ 256

User reviews

Users have mixed experiences with the DealerSocket CRM Android app. While some praise its affordability, good UI, and integration with desktop software, numerous reviews highlight significant issues including frequent crashes, scanning problems, access permission errors, and poor notification management. Many users feel frustrated with the inadequate customer support and unresolved bugs, and miss features from the older app version. Despite ongoing development efforts, the app's stability and usability remain major concerns impacting user productivity.

Pros

App is reliable and affordable for reaching out to customers.
Interface shows improvements with great UI and faster load times than the old version.
Texting functionality works well when the app is stable.
The app offers seamless synchronization with the desktop version, making navigation easier.
Constant development and improvements have been noted by some users.

Cons

App frequently crashes or fails to open, causing major disruptions.
Scanning features (driver's license, VIN) often fail or produce poor quality results.
Permissions and access errors prevent key features from working properly.
Notifications are unreliable, delayed, or duplicated, making it difficult to manage leads effectively.
Customer service is unresponsive, with unresolved tickets and poor management reported.