Overview

Rating:
2.20 +1
(298)
Version:
4.71.02
Last updated: 2026-06-17
Ranking
#132,269 ▼ 3,597
Overall

Features & Capabilities

CDK Modern Retail CRM is a fully portable, interactive CRM toolset designed for automotive dealerships. Accessible on a mobile tablet, it lets sales staff complete most tasks away from a PC, with real-time data synchronization to keep everyone on the same page.

Key capabilities include searching customers and prospects, VIN and driver’s license scanning, vehicle walk-arounds with photos or video, inventory search, two-way texting, quotes, test-drive mapping, secure credit applications, and digital documentation to streamline showroom, phone, and internet leads.

User Growth & Download Statistics

By:
Elead1One
Rating:
2.20
(298)
1 new ratings
Version:
4.71.02 Last updated: 2026-06-17
Version code:
887065687
Creation date:
2018-04-10
Compatible devices:
Size:
105.54MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Other platforms

Android
CDK Modern Retail CRM (v4.60.51)
86,251 1.53 (289)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Elead1One
Apple Apps Store
https://apps.apple.com/us/app/cdk-modern-retail-crm/id1288617058

User Reviews

Mobile reviews for CDK Modern Retail CRM on iOS are dominated by reliability and usability problems. The most recurring issues are white screens/launch failures, persistent login/logout friction, and missing or unreliable in-app notifications. Users also report slow performance, bugs after outages, and an aging, hard-to-use interface. A small number note occasional functionality like sending videos to customers, but this seldom offsets the instability. Overall, the app is often unusable for daily sales tasks, with limited redeeming positives.
Pros
  • Occasional smooth operation and the ability to send videos to customers when the app functions.
Cons
  • White screen or the app won’t load on launch (blank white screen on startup).
  • Frequent login/sign-in issues and repeated prompts (2FA, staying logged in).
  • No reliable in-app notifications; users must rely on email or text notifications instead.
  • Slow performance and bugs, including issues following outages or cyberattacks.
  • Outdated, hard-to-navigate UI with limited features (e.g., lack of landscape support on iPad).
Recent reviews
As an Internet sales rep I use this on the go ALL THE TIME. I run into a lot of issues like chatting through text. I’ll try and access the opportunity button by clicking the name and that button has never worked. Assigned leads never show in internet leads tab. Me and my colleagues will randomly stop getting notifications for texts or certain leads and we have to call support to refresh. It doesn’t sync with current inventory information in real time, there’s inventory from years ago. I just tried to confirm with my client the vehicle he inquired for - I click VOI then VIEW DETAILS & never loads…
by vm*****, 2026-06-10

The app just flat out doesn’t work for me. I can go online on my phone but that’s iffy. Only desktop works for me at least
by ch*****, 2026-05-31
View all user reviews ›

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