Proflame Connect

Used to work. Doesn’t anymore

Old app was more reliable. This one crashes or requires reloading to turn on or off. It’s also insane to me the old app could open directly on your fireplace controls, and this new app makes you work through two menus first. Can’t understand how a company can miss this badly on an update.

App works on local network but not over the cloud with virtual assistant. Looked everywhere for troubleshooting help but there’s very little on the subject. Updates seem to be nonexistent. I do see that the fireplace has showed up in my device list in the Alexa app days later after I linked and enabled it. But, the options don’t seem to work both with voice commands or toggling buttons on Alexa. I hope the developers update.