CareGiver by John Hancock

Name: CareGiver by John Hancock
Rating: 4.4 (694 reviews)
Author: John Hancock

By: John Hancock

Electronic Visit Verification

Features & Capabilities

CareGiver by John Hancock is a Chrome extension that provides approved independent caregivers with a fast, paperless way to submit care sessions for John Hancock Long-Term Care insureds with active claims. It offers EVV-enabled care, online visit management, submission of care sessions for review and reimbursement, and access to a history of prior sessions.

With the app, you can start and end care sessions to track hours, create daily care sessions, and have each session sent directly to the customer for a streamlined end-to-end process and faster reimbursements. Go paperless and simplify tracking of services provided to your customers.

User Growth & Download Statistics

App Task Management Privacy & Security Data

By:

John Hancock

Rating:

4.40

(694) 37 new ratings

Version:

4.3.2 Last updated: 2026-06-04

Version code:

886492561

Creation date:

2019-02-16

Compatible devices:

Size:

42.60MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 70,181 ▲ 1,421

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

John Hancock

Apple Apps Store

https://apps.apple.com/us/app/caregiver-by-john-hancock/id1451631772

Website:

https://www.johnhancock.com/help-center/long-term-care/ltc-caregiver-app.html

User Reviews

The pop up screen blocks me for entering the reason for request past session requested. I had to use my iPad (which has bigger screen than my iPhone).

by Nn*****, 2026-05-29

Have been required by Hancock to use this app for a year and a half now and gives nothing but trouble. Trouble logging in and out, notifications on logging in go round and round, sometimes the app does not keep the time while logged in and now no plus sign on sessions to create a manual session. Sometimes it will lock me out of logging in and I have to waste my time calling them. Very lousy app all around.

by Rw*****, 2026-04-21

It’s sometimes very disturbing when logging in, I had a very hard time yesterday, called the John Hancock office 3 times, the third person was very helpful. Though he couldn’t get it resolved. It’s a shame that these things happen, and whilst you login with past session, you are asked to do it with location even though you are still at the location. It’s frustrating sometimes.