BMC Helix Track-It!

Name: BMC Helix Track-It!
Rating: 2.8 (8 reviews)
Author: BMC Helix, Inc

By: BMC Helix, Inc App

Help Desk and Asset Management

Overview

Version:

26.01.003

Last updated: 2026-04-27

Ranking

#453,037 ▲ 131

Overall

Features & Capabilities

Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs.

Track-It! assists the help desk personnel in providing quality service to their internal and external customers.

This mobile application provides helpdesk technicians access to Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.

User Growth & Download Statistics

App

By:

BMC Helix, Inc

Rating:

2.80

(8)

Version:

26.01.003 Last updated: 2026-04-27

Version code:

884974134

Creation date:

2019-04-08

Compatible devices:

Size:

98.17MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 453,037 ▲ 131

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BMC Helix, Inc

Apple Apps Store

https://apps.apple.com/us/app/bmc-helix-track-it/id1451045907

Website:

https://www.trackit.com/

User Reviews

Was working fine until it wasn’t. Like another user said, it claims we are behind a revision when we are, in fact, ahead.

by nb*****, 2022-11-10

This app is useless for those that you it was an inventory/asset scanner. I can’t believe that they would not bring over any of the features and functions of the old Windows CE app. - doom scrolling issues: if you have a location that starts with the letter z, you have to scroll and wait for it to load every letter in the alphabet before you get to z. It takes 10 mins. Why can’t it auto detect as you’re type? Oh wait, there’s no typing function. - same deal with department: no search, no auto fill, no nested hierarchy like buildings and rooms - doesn’t even integrate with lines pro scanners that we bought for it when trying to scan inventory/asset; we’re forced to use the iPod’s camera This has to be better!!!