Talkdesk Conversations

Name: Talkdesk Conversations
Rating: 2.4 (41 reviews)
Author: Talkdesk, Inc.

By: Talkdesk, Inc. App

Business

Overview

Version:

6.7.8

Last updated: 2026-06-30

Ranking

#279,503 ▲ 793

Overall

Features & Capabilities

TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch.

Superior call handling on the go Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.

Customer service beyond the contact center Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.

Connect to critical information Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.

Stay in the know Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.

FEATURES:

Inbound and outbound calls
Sending, receiving and managing SMS
Status synced with Talkdesk ACD
Dispositions and notes
Warm and blind transfers
Conference and agent-to-agent calls
Managing call recordings
Voicemails
Integration with Talkdesk Analytics & Insights
Integration with Salesforce and Zendesk
Dark mode and Light mode
Version for tablets and smart watch
Siri and iOS Shortcuts support

User Growth & Download Statistics

App

By:

Talkdesk, Inc.

Rating:

2.40

(41)

Version:

6.7.8 Last updated: 2026-06-30

Version code:

887570360

Creation date:

2019-06-07

Compatible devices:

Size:

87.22MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 279,503 ▲ 793

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Talkdesk, Inc.

Apple Apps Store

https://apps.apple.com/us/app/talkdesk-conversations/id1441412789

Website:

https://www.talkdesk.com/platform/call-center-mobile-app/

User Reviews

Talkdesk Conversations for iOS is easy to use and has decent mobile usability for basic calls and SMS, with features like click-to-dial. However, repeated complaints focus on reliability and missing functionality: voicemail access, inbound call reliability, sign-in issues, a weak UI/UX, and the absence of essential capabilities such as texting, call history, contact lists, and CRM integrations. Overall, it's workable for simple tasks but fragile for broader team use.

Pros

Easy to use and intuitive interface.
Mobile-friendly with on-the-go usability for agents.
Click-to-dial and directory integration speeds up calling.

Cons

Voicemail is frequently unavailable or inaccessible in the app.
Inbound call reliability issues (inbound calls not registering or not answering).
Sign-in/login issues and frequent session stability problems.
Poor UI/UX and overall reliability concerns.
Missing core features (texting, call history, contact list, and CRM integrations).

Recent reviews

I’ve been testing Talkdesk Conversations for a POC I am working on for agents who need to take calls on-the-go. Overall it’s been a reliable tool for basic call and SMS handling. I’ve had no issues with access to voicemail, and the click-to-dial feature works seamlessly with my company directory. There is always room for improvement, but for my needs, the app performs well and meets expectations.