Xfinity Prepaid

Name: Xfinity Prepaid
Rating: 1.9 (927 reviews)
Author: Comcast

By: Comcast App

Prepaid Internet and Video

Overview

Version:

3.6

Last updated: 2020-08-12

Ranking

#81,001 ▼ 106

Overall

Features & Capabilities

The Xfinity Prepaid App lets you manage every aspect of your prepaid account from anywhere, anytime. Refill your services on the go, view expiration dates, and manage payments securely from your mobile device.

Add channel packs, locate the nearest retailer, and stay up-to-date on the latest offers and promotions. The app is fast and secure, enabling you to refill Prepaid Internet and Prepaid Instant TV on the go. Learn more about privacy options at https://www.xfinity.com/privacy/manage-preference (Cal. Civ. Code §1798.135: Do Not Sell My Info).

User Growth & Download Statistics

App Privacy & Security Payments Navigation & Mapping

By:

Comcast

Rating:

1.90

(927) 1 new ratings

Version:

3.6 Last updated: 2020-08-12

Version code:

837322363

Creation date:

2018-12-18

Compatible devices:

Size:

82.31MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 81,001 ▼ 106

Other platforms

Xfinity Prepaid (v1.22)

492,944 2.35

(3,511)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Comcast

Apple Apps Store

https://apps.apple.com/us/app/xfinity-prepaid/id1436535939

Website:

https://www.xfinityprepaid.com

User Reviews

The Xfinity Prepaid iOS app is repeatedly unusable for many users. The top pain points are login failures, loading crashes and 404/Not Found errors, and broken payment features (including autopay and updating card on file). Many users also report poor or inaccessible support. Problems have persisted for months, forcing customers to rely on web or phone alternatives.

Pros

Cons

App frequently fails to load, crashes, or shows 404/Not Found errors (The requested URL was not found).
Users cannot sign in or are repeatedly blocked from logging into the app.
Payment functionality is broken: unable to pay bills via the app, autopay changes fail, and card-on-file details may not be accepted.
Support options are hard to find or unhelpful: no clear way to report issues and limited direct contact.
Issues persist for months with little improvement.