Xfinity Prepaid

Name: Xfinity Prepaid
Rating: 2.3323781 (3505 reviews)
Author: Comcast

By: Comcast

Xfinity Prepaid allows you to manage your Xfinity Prepaid account

Features & Capabilities

The Xfinity Prepaid Chrome extension empowers users to seamlessly manage their Xfinity Prepaid accounts from anywhere. It offers convenient features such as refilling prepaid Internet and Instant TV services on the go, checking service expiration dates, managing payments, and adding new channel packs. Users can also easily locate the nearest retailers and stay informed about the latest offers and promotions, all through a secure and fast interface.

This tool ensures you have full control over your prepaid account anytime you need it, combining ease of use with robust privacy options. Users can also learn more about managing their personal information preferences through the provided privacy management link, emphasizing transparency and security.

User Growth & Download Statistics

App Communication

By:

Comcast

Downloads:

491,421 413

Rating:

2.33

(3,505) 3 new ratings

Version:

1.22 Last updated: 2023-07-12

Version code:

Creation date:

2018-12-19

Publisher country:

Permissions:

android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

2.87MB

Email:

Xf*****@comcast.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-11

Compare stats and ranking:

Ranking

# 98,663 ▼ 254

Other platforms

Xfinity Prepaid (v3.6)

1.90

(922)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Comcast

Google Play Store

https://play.google.com/store/apps/details?id=com.xfinity.xfinityprepaid

Email:

Xf*****@comcast.com

Website:

https://www.xfinityprepaid.com

User Reviews

User reviews indicate that Xfinity Prepaid often fails to work properly. The most recurring issues are login/authentication problems, persistent payment/billing failures (inability to pay, update payment methods, or view due amounts), and general app instability (slow loading, error screens, or crashing). Several users also report poor access to support, with navigation loops or links that don’t resolve issues. A small number note occasional helpful support and usefulness when functioning.

Pros

Some reviewers report helpful customer support and agents when reachable.
The app is designed for convenient self-service like paying bills and managing the account.
A few users say the app is helpful when it functions correctly.

Cons

Frequent payment and billing issues such as unable to pay bills, update payment methods, or view due amounts.
Login/sign-in failures that prevent accessing the account.
General instability and bugs like slow loading, errors, or crashes.
Poor access to support and confusing navigation, including support links looping or directing to the wrong place.

Recent reviews

Can never pay my bill like any other normal account and have never been able to in 5 yrs. You all lie snd it's a 2-3 hr ordeal every mth

Le*****, 2026-06-17

Good but it would be nice if we get updates sometimes

MG*****, 2026-06-11

nothing but trouble...since I downloaded this app maybe 8 months ago I can't change payment methods, see payment history, I even signed up for autopay 3x and it never autopaid. just use the website.