Overview

Rating:
1.70
(24)
Version:
1.3.0
Last updated: 2026-03-12
Ranking
#411,064 ▼ 14,376
Overall

Features & Capabilities

With the LUB App, customers will be able to report outages, view the outage map, and also get updated on the status of an outage.

Customer will also be able to review meter usage, as well as make bill payments.

User Growth & Download Statistics

App
By:
dataVoice International
Rating:
1.70
(24)
Version:
1.3.0 Last updated: 2026-03-12
Version code:
883217456
Creation date:
2019-07-01
Compatible devices:
Size:
42.88MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-20
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
dataVoice International
Apple Apps Store
https://apps.apple.com/us/app/lafollette-utilities/id1423776031

User Reviews

Users report the LaFollette Utilities iOS app was once handy for paying bills and used reliably for a year or more. Now the app frequently fails to load, shows a white screen, or cannot connect, even when it says up to date. Compatibility issues, especially on iPhone 13 and 8, are common. Overall, there is frustration and a strong demand for a fix, since the bill-pay functionality is valued when the app works.
Pros
  • Handy and convenient for paying bills.
  • Used reliably for about a year or more before the latest issues.
  • Many users valued having a mobile option to manage utility payments.
Cons
  • White screen on startup and app not loading (white screen when opened).
  • Unable to connect or pay bills due to ongoing errors.
  • App shows 'up to date' but does not function, indicating update-related issues.
  • Compatibility problems with iPhone models (notably iPhone 13 and iPhone 8) causing the app to stop working.
  • Even reinstalling the app does not resolve the issue for many users.
Recent reviews
We moved here in January 2023 and we never had 1 late payment with our old utility company and we lived there for years and LUB charged us almost a $900 deposit just to flip a switch and say there you go! They charged us this amount based off the previous tenants 2 highest utility bills and the previous tenant was a renter we own the place, so different rules apply to us plus with our good standing record with our previous utility company we shouldn’t have even had to pay a deposit much less pay that much! I have never in my life heard of a utility company in Tennessee charging that amount, especially if you on a fixed income no one can afford that! And you have to pay your utility bill on time for two years before they will give it back to you and they’re not really giving it back to you. They apply it to your utility bill! We regret ever moving here because this place is much too expensive to survive on a fixed income!
by 1~*****, 2024-05-27

Me too!! It’s been fine up until a week ago….😩
by ju*****, 2023-12-01
View all user reviews ›

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