Overview

Rating:
2.20
(76)
Version:
1.2.0
Last updated: 2026-06-09
Ranking
#224,345 ▼ 6,394
Overall

Features & Capabilities

Connect Resident from FirstService Residential Connect Mobile enables residents to manage their community life with instant access to Forms and Documents, Account History and Payments, and the Opt-In Resident Directory. The app is designed for easy navigation and 24/7 availability, putting essential community tasks at your fingertips.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

User Growth & Download Statistics

By:
FirstService Residential
Rating:
2.20
(76)
Version:
1.2.0 Last updated: 2026-06-09
Version code:
847620215
Creation date:
2018-09-13
Compatible devices:
Size:
11.90MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
FirstService Residential
Apple Apps Store
https://apps.apple.com/us/app/connect-resident/id1406477099
Website:
https://www.fsresidential.com/corporate/hoda-homeowner-digital-assistant/

User Reviews

Most reviews report reliability problems: recurring login errors, registration and password-reset delays, and occasional outages. Users frequently cannot sign in, register, or receive verification codes, and the app can stall or show maintenance messages. Even when it works, essential tasks like submitting service requests or viewing the full dashboard are inconsistent. A minority view the app as useful for basic tasks, but the overall sentiment is negative with calls for faster sign-in, reliable onboarding, and complete feature access.
Pros
  • Easy to use for basic tasks like viewing account information, paying invoices, and reporting issues.
  • Appears to be designed to centralize HOA-related tasks in one place (account access, payments, issues).
  • Some reviewers express overall liking for the app despite issues.
Cons
  • Frequent login issues and errors prevent signing in (e.g., general login errors, spinning loading indicators, and password mismatches).
  • Registration and verification problems (cannot register in the app; verification codes and password reset emails are delayed or not delivered).
  • App performance problems (service not available, loading failures, or getting stuck on the first page).
  • Limited or inconsistent functionality (inability to submit service requests; not seeing the full dashboard/Board View).
  • Many users prefer using the website due to reliability issues with the app.
Recent reviews
I’d love to rate the features of the app, but whenever I try to login it says there’s been an issue and the request can’t be processed.
by Mi*****, 2026-07-02

Regardless of whether I try to use First Service’s app, website or QR code that links me to a website, I am never able to login. The company is certainly behind the times on technology. I just bought a house in August and it’s like prying teeth to get information, even stickers for my car windshield to open the gate! I hope I’m not breaking any rules because I have been unable to obtain the rules and regulations too. Extremely frustrating!
by 3 *****, 2026-03-12
View all user reviews ›

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