Related Connect

Name: Related Connect
Rating: 4.8 (1742 reviews)
Author: Related Companies

By: Related Companies

Utilities

Features & Capabilities

Related Connect is a personalized resident app for Related portfolio communities, delivering seamless access to your home and essential tasks from your phone.

Features include account management (payments, autopay), services (maintenance requests, guest authorizations, amenity bookings, staff directory), and Discover (offers, benefits, event RSVPs) to keep your Related Life connected.

User Growth & Download Statistics

App Communication Calendar Task Management

By:

Related Companies

Rating:

4.80

(1,742) 1 new ratings

Version:

25.02.05 Last updated: 2025-04-04

Version code:

872300902

Creation date:

2018-09-27

Compatible devices:

Size:

86.07MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 44,458 ▼ 35

Other rankings

#12 in relate keyword 2 ▼ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Related Companies

Apple Apps Store

https://apps.apple.com/us/app/related-connect/id1436638900

Website:

http://www.related.com

User Reviews

Reviewers praise the app for an all-in-one view of rent-related info and service requests, plus a nice UI. However, repeated login/logout problems, broken authentication, removal of core features, unreliable notifications, and weak support severely impact reliability and usability. The concept is strong, but execution is inconsistent and frustrating for many users.

Pros

Centralized, all-in-one view of payments, packages, and service requests in one place.
Clear visibility into service requests and their status with management.
Visually appealing design/UI that some users find pleasant to use.

Cons

Frequent login/sign-in issues, including unrecognized emails and password reset failures with redirects.
Frequent session logout and lack of biometric sign-in (Face ID) support.
Removal or degradation of core features (e.g., mobile key, package delivery, guest access) and overall feature regression.
Push notifications and package tracking are unreliable or not working.
Poor or slow support/help options, with reports of unhelpful or unavailable assistance.

Recent reviews

I am unable to sign in anymore using my regular email. How am I supposed to ask for maintenance help for my apartment???

by St*****, 2026-04-26

I had an awful experience with this app. It logged me out and told me to sign back in using my business email. When I tried both my business email and the regular email I had been using before, the system said neither was recognized. When I tried to report the issue, the app just kept telling me to make sure I was using the correct email, which wasn’t helpful at all. There’s basically no real support available through the app. Overall, the app feels terribly designed and extremely frustrating to use. It seems like they have no intention of fixing the problems. Now, instead of handling things easily in the app, I have to contact people by phone or email, and if I’m not home I can’t even talk to anyone in person. The response time is often very slow. The only useful thing about the app used to be submitting maintenance requests, but now even that feels unreliable.

by DX*****, 2026-03-06

App logged me out den told me to sign in using business email I put my regular email I had in before the one they logged me out of and it’s saying that my email isn’t recognized in any of the building system. When your press report it just tells you to make sure you’re using the correct email. There’s no real way to get help or support on this app. App is disgustingly horrible and just down right bad and they have no plans on fixing it clearly just a waste now u have to go talk to ppl and call and send emails of your not home to physically talk to anyone and sometime the response time is very long. Other than when I can just submit a maintenance request in the app and it gets done