Miele Scout

Name: Miele Scout
Rating: 2.1 (36 reviews)
Author: Miele & Cie. KG

By: Miele & Cie. KG App

Lifestyle

Overview

Version:

2.3.0

Last updated: 2022-11-21

Ranking

#311,971 ▼ 9,306

Overall

Features & Capabilities

Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions.

The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.

The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.

Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.

With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.

Important information for use The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.

Depends on model

User Growth & Download Statistics

App

By:

Miele & Cie. KG

Rating:

2.10

(36)

Version:

2.3.0 Last updated: 2022-11-21

Version code:

853388697

Creation date:

2018-07-31

Compatible devices:

Size:

58.09MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 311,971 ▼ 9,306

For Developers

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Contact the developer

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Developed by:

Miele & Cie. KG

Apple Apps Store

https://apps.apple.com/us/app/miele-scout/id1347269040

User Reviews

The Miele Scout app is plagued by pervasive pairing/connectivity problems, server/cloud issues, unreliable mapping, and a clunky user experience. Many reviews report crashes and the need for reinstalls, plus little or no updates or support. A minority of users do report good performance (zero connection issues and solid control) when the app works. Overall, hardware quality is praised, but the app’s reliability and ecosystem bring significant negative impact.

Pros

Some users report zero connection issues and smooth operation on RX3/Home Vision devices.
When functioning, the app provides useful control and mapping features (remote control and map viewing).
A subset of reviewers characterize the app as excellent or good when it works.
Dealer/tester reviews indicate a pleasant experience with the product in some contexts.

Cons

Frequent pairing and connectivity failures; pairing often fails and server/cloud connections are unreliable.
Unreliable software with crashes, bugs, and the need to reinstall or re-setup the app.
Mapping/navigation issues; maps not loading or not accurately mapping spaces, and sometimes not returning the robot to base.
Lack of timely updates and weak customer support; comments about no updates for years and non-existent or unhelpful support.
Poor usability/UX; UI is clunky and the overall experience is frustrating for many users.

Recent reviews

I’d have rated it a zero if that were an option. Doesn’t work reliably nor CONSISTENTLY! I’ve tried for the past year. I’m used to working around the flaws of a disfunctional app but this one is impossible. AND what’s insulting is the company’s replay to an another poor review about continuous improvement but it’s been TWO YEARS since the last update! Astounded for a German company known for their quality and innovation!!!

by Ja*****, 2025-11-06

I have tried several times in the past few years of owning this machine to pair it with the app. Each time, I give up extremely frustrated. I feel like we haven’t gotten the use we paid for out of the scout bc we can’t pair it up with app. And we bought it because of the brand and the great reputation.