Overview

Rating:
3.20
(41)
Version:
26.1.0
Last updated: 2026-01-21
Ranking
#247,425 884
Overall

Features & Capabilities

Self-Help CU Mobile Banking App is for members of Self-Help Credit Union. Available to all members, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

  • Real-time transaction history for loans, checking and savings integrated in one location
  • Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
  • Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
  • Mobile Check Deposit: simply take photos of checks to deposit them
  • Locations and ATMs: find branch locations, hours, contact info and identify ATMs
  • Get a credit card cash advance or make credit card payments
  • Quick Balance without logging in
  • TouchID authentication login available

Safe and Secure

  • Self-Help CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
  • Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers

  • If you have any issues with our app, call us at 1-800-966-7353
  • To become a member of Self-Help Credit Union, go to www.self-help.org/join

User Growth & Download Statistics

App
By:
Self-Help Credit Union
Rating:
3.20
(41)
Version:
26.1.0 Last updated: 2026-01-21
Version code:
881676587
Creation date:
2018-02-14
Compatible devices:
Size:
32.70MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-15
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Self-Help Credit Union
Apple Apps Store
https://apps.apple.com/us/app/self-help-cu-mobile-banking/id1339179768

User Reviews

Users praise the app for easy use and mobile convenience, but repeatedly report login/authentication problems, outages, missing security controls (card lock, digital wallets), and payments/deposits failures. Reliability improvements and feature parity with the web are needed.
Pros
  • Easy to use and intuitive UI with straightforward navigation
  • Mobile app provides most browser-level features / parity with the web
  • Convenience of on-the-go banking with quick access to accounts
Cons
  • Frequent login/authentication problems (forgot password, cannot log in, credential issues)
  • Frequent downtime and unreliability (app unavailable, outdated, not updated)
  • Missing critical security features (card locking and digital wallets)
  • Payments/transfers frequently fail or are denied
  • Mobile check deposit often not working or disabled
Recent reviews
Forgot password does not work. Tried seven times. Never works. Either the email is never sent, or the new password I generate suddenly does not eotk immediately after I JUST created it. If this isnt solved soon, I will be ending my account with SHCU.
by Sp*****, 2025-12-19

I just opened an account and the app doesn’t work. I’ve done the username recovery thru number and email but neither work. I never get the emails, not even in my spam. I also don’t get the number. I downloaded the other version of the app, also doesn’t work. Idk what to do anymore.
by bu*****, 2025-07-29
View all user reviews ›

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