Self-Help Federal Credit Union

Name: Self-Help Federal Credit Union
Rating: 3.2 (45 reviews)
Author: Self-Help Federal Credit Union

By: Self-Help Federal Credit Union

Finance

Features & Capabilities

Self-Help Federal CU Mobile Banking App is for members of Self-Help Federal Credit Union. Available to all members enrolled in Online Banking, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

Real-time transaction history for loans, checking and savings integrated in one location
Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
Mobile Check Deposit: simply take photos of checks to deposit them.
Pay a Person: send money to anyone via text or email
Locations and ATMs: find branch locations, hours, contact info, directions and identify ATMs

Safe and Secure

Self-Help Federal CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers

If you have any issues with our app, call us at 877.369.2828
To become a member of Self-Help Federal Credit Union, go to www.self-helpfcu.org

User Growth & Download Statistics

App

By:

Self-Help Federal Credit Union

Rating:

3.20

(45)

Version:

26.1.1 Last updated: 2026-01-27

Version code:

881904299

Creation date:

2018-02-16

Compatible devices:

Size:

32.68MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 234,436 ▲ 1,060

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Self-Help Federal Credit Union

Apple Apps Store

https://apps.apple.com/us/app/self-help-federal-credit-union/id1339173377

User Reviews

Many reviews praise basic functionality and a more capable interface, but a large number report persistent reliability and access issues: crashes, difficult sign-in, inability to view past transactions, and missing features like notifications and Apple Pay, along with unhelpful customer service. The app shows intent to improve but remains unstable for many users.

Pros

Easy-to-use, intuitive mobile interface with increasing functionality.
Provides basic/essential banking information as expected.
Biometric login with Touch ID is supported.
More functionality than the previous app and positive overall design.

Cons

Frequent crashes and unreliable performance.
Sign-in/login problems (can't sign in, timeouts, password/username issues).
Missing core features like notifications and Apple Pay.
Inability to access transaction history or account data after the merger.
Customer service is hard to reach or not helpful.

Recent reviews

This app definitely needs some help! It’s so annoying that it doesn’t work quite often. Always something wrong with it!

by Ki*****, 2026-04-19

I have to constantly uninstall and reinstall.

by Ni*****, 2024-12-11

The app provides the basic information one would expect. It would be nice to have a way where one could add comments that appear when a transaction is opened. I could do this with the previous credit union app prior to them being bought by SHFCU. Anything to make a banking transaction easier to understand will be advantageous for the user.