SmartTub®

Name: SmartTub®
Rating: 3.6 (316 reviews)
Author: Jacuzzi Brands Corp.

By: Jacuzzi Brands Corp. App

Lifestyle

Overview

Version:

9.0.66

Last updated: 2026-07-29

Ranking

#96,059 ▲ 181

Overall

Features & Capabilities

SmartTub is your personal hot tub assistant, acting as a quick reference guide that tailors tips, how-to videos, and information based on how you use your tub—whether at home or across town.

Key features include easy setup, energy usage estimates, remote adjustments for energy efficiency and temperature, outage notifications, dealer alerts, and 'Click for Service' to stay connected. Note: requires SmartTub hardware on 2018+ hot tubs and a cellular connection with a subscription starting in year two.

User Growth & Download Statistics

App Home Automation Education

By:

Jacuzzi Brands Corp.

Rating:

3.60

(316) 2 new ratings

Version:

9.0.66 Last updated: 2026-07-29

Version code:

888985816

Creation date:

2018-02-19

Compatible devices:

Size:

96.67MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 96,059 ▲ 181

Other platforms

SmartTub® (v9.0.65)

49,975 3.16

(504)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Jacuzzi Brands Corp.

Apple Apps Store

https://apps.apple.com/us/app/smarttub/id1318260634

User Reviews

SmartTub's core promise—remote tub control and status monitoring—gets high marks for easy setup and usable UI. However, widespread reliability issues (frequent disconnects, logins, and server timeouts), a costly cellular subscription model, and missing features (timers, chemical controls, energy data) heavily color user sentiment. Accessibility and compatibility concerns further complicate adoption. Improvements in connectivity stability, feature completeness, and pricing clarity are essential to restore perceived value.

Pros

Easy installation and intuitive UI that makes setup quick and straightforward.
Remote control of tub features (temperature, filtration cycles, lights, jets) from the app.
Useful monitoring and adjustment capabilities, giving visibility into tub status when connected.
Convenient access from mobile devices, including over Wi‑Fi for use away from home.
Generally well-laid-out design that supports practical daily management.

Cons

Unreliable connectivity and frequent sign-ins/logouts, with server timeouts and disconnections from the tub.
Cellular subscription costs and a perceived poor value, with many reviews noting remote access issues and unclear Wi‑Fi options.
Missing or broken features and bugs (timers for jets, chemical controls, verification input issues, energy data, etc.).
Ongoing app stability issues and back-end errors that hamper login and status updates.
Accessibility and compatibility gaps, including reduced support for visually impaired users and removal of features like Apple Watch/Siri Shortcuts.

Recent reviews

This app is absolutely horrible. I have to log in every single time I open it, and most of the time it takes multiple attempts to do so. And now it keeps telling me my hot tub is offline…despite the screen on said hot tub showing a connection to our WiFi. I have so many free apps with no subscription costs that work a million times better than this garbage. And I swear each update makes it worse. The scheduling part of the app is incredibly confusing. I’m very close to cancelling my subscription and just using the control pad on the hot tub since that’s what I have to do most of the time anyway. When you charge as much as u do, maybe use that money to get someone who knows what they’re doing to build your app…

by So*****, 2026-08-01

I have had my J13 swim spa for 2 years. Had trouble with connectivity, so I had to have an upgrade performed in order to connect to the app via WiFi. I wish there were more options to run the spa for an hour vs. 15 min., because some chemicals require the spa to run for at least an hour to circulate them. Also wish there was an option to have only one color for the lights, and not the constantly changing ones. This app is pretty basic, but I do like being able to control the spa remotely. It would also be nice to have some way to monitor my chemicals… I have a Crystal Water monitor for this purpose.