Features & Capabilities

SmartTub is your personal hot tub assistant, acting as a quick reference guide that tailors tips, how-to videos, and information based on how you use your tub—whether at home or across town.

Key features include easy setup, energy usage estimates, remote adjustments for energy efficiency and temperature, outage notifications, dealer alerts, and 'Click for Service' to stay connected. Note: requires SmartTub hardware on 2018+ hot tubs and a cellular connection with a subscription starting in year two.

User Growth & Download Statistics

By:
Jacuzzi Brands Corp.
Rating:
3.60
(313)
Version:
9.0.50 Last updated: 2026-06-01
Version code:
886399591
Creation date:
2018-02-19
Compatible devices:
Size:
94.20MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Ranking

Other platforms

Android
SmartTub® (v9.0.50)
48,468 3.16 (500)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Jacuzzi Brands Corp.
Apple Apps Store
https://apps.apple.com/us/app/smarttub/id1318260634

User Reviews

SmartTub's core promise—remote tub control and status monitoring—gets high marks for easy setup and usable UI. However, widespread reliability issues (frequent disconnects, logins, and server timeouts), a costly cellular subscription model, and missing features (timers, chemical controls, energy data) heavily color user sentiment. Accessibility and compatibility concerns further complicate adoption. Improvements in connectivity stability, feature completeness, and pricing clarity are essential to restore perceived value.
Pros
  • Easy installation and intuitive UI that makes setup quick and straightforward.
  • Remote control of tub features (temperature, filtration cycles, lights, jets) from the app.
  • Useful monitoring and adjustment capabilities, giving visibility into tub status when connected.
  • Convenient access from mobile devices, including over Wi‑Fi for use away from home.
  • Generally well-laid-out design that supports practical daily management.
Cons
  • Unreliable connectivity and frequent sign-ins/logouts, with server timeouts and disconnections from the tub.
  • Cellular subscription costs and a perceived poor value, with many reviews noting remote access issues and unclear Wi‑Fi options.
  • Missing or broken features and bugs (timers for jets, chemical controls, verification input issues, energy data, etc.).
  • Ongoing app stability issues and back-end errors that hamper login and status updates.
  • Accessibility and compatibility gaps, including reduced support for visually impaired users and removal of features like Apple Watch/Siri Shortcuts.
Recent reviews
I have to log in every time I open the application. My login times out 50% of the time. Commands sent to my tub often time out. The scheduling side is confusing at best. I can’t control my exterior lights on their own schedule (jacuzzi 3xx series). The energy usage chart is buggy and most just renders as blank. All that said. The app does work sometimes. The alerts and reminders are nice. I’m giving one star. Mostly because it’s been three years, and nothing has changed. If anything; I feel like it’s gotten worse.
by jo*****, 2026-05-06

It’s nice to be able to adjust the temperature and filtration cycles. It’s a bit maddening that you can’t reset the monitor on the clear ray, water change, or filters until the time runs out. I change my water more frequently than the monitor and it’s pretty useless if you can’t reset.
by Sr*****, 2026-04-18

Do not waste your money on this app. Have had it almost 6 months with our brand new swim spa and it’s worked maybe a month total. Currently it says my temp is 32 degrees F when it’s actually 95. Customers service is not help other than if I send an email complaining the app magically works for a few days until it doesn’t again. Jacuzzi bus no help either. Not worth the price paid, it’s not worth it even if it was free. Garbage.
by Ba*****, 2026-03-24
View all user reviews ›

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