ShinePay

I deposited enough money for one load of laundry to be washed and dried according to the screen the app showed. However the app has hidden fees that weren’t disclosed and I was only able to wash the load. In addition the time ran out before the load was finished so my wet clothes sat in the locked machine for over an hour while I called the owners who had to send someone out to physically unlock the machine because it couldn’t be done remotely. They added money to the dryer for my inconvenience but the dryer ended before the clothes were dry. Since I didn’t have enough to run another cycle I had to go to a different laundromat. All told what should have been $8 to wash and dry the clothes would have cost me almost $20 for one load of laundry. And now there is no way to get the rest of my money off the app so it basically cost me $8 to get a half a wash cycle. This is a scam!!!!! Update: the developer response shows you what a scam this is. They want me to submit a “refund request” so the money goes back to the developer. As they point out I would never see even a penny of that money because their policy is not to give it back to me!!! Scammers!!

this has been great using the app and adding money and just going down with your phone and washing laundry. I don’t have to worry about change credit card or nothing.