Reviews of MySudo - Identity Protection

By: Anonyome Labs, Inc

List of user reviews and ratings for MySudo - Identity Protection

Total ratings

4.70 (Rating count: 15,610)

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Review summary

Overall, reviews praise MySudo for strong privacy and an easy-to-use design, including mobile calling/texting. However, recurring issues include stability bugs, lack of desktop SMS, unreliable call delivery, pricing/number provisioning concerns, and weak customer support. These themes explain the mixed sentiment and highlight where improvements are most needed.

Pros

Strong privacy and encryption: messages and emails are encrypted between MySudo users, with a clear focus on privacy.
Easy to use and well-organized interface.
Mobile calling and texting capability allows quick communication via MySudo on mobile devices.
Privacy-focused use cases and convenience for privacy-conscious tasks (e.g., job apps, sensitive communications).

Cons

Stability and reliability issues: frequent bugs, performance problems, and some installations fail to load after updates.
Cross-device gaps: desktop version lacks SMS/messaging features and relies on email instead.
Phone call delivery issues: calls often go to voicemail or are not reliably delivered, with occasional missed notifications on wearables.
Pricing and number provisioning concerns: additional costs for numbers and features; some users feel it’s not worth the investment.
Customer support concerns: reports of limited or slow support, and accounts being banned without clear explanations.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.70

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34% (20)

Date	Author	Comment
2026-05-19	an*****	This isn’t ANYTHING like it’s advertised. I paid for the subscription and can’t even use the service. They will verify your identity and then charge your credit card a dollar. All just to tell you that they can’t authenticate your “funding source” so you can’t use their virtual cards. What a waste of my time and money with this ridiculous BS. Verifying my identity I wasn’t expecting either. So much for actual privacy. The app most definitely is collecting and selling our data because why else would downloading an app be necessary? You can’t just use it from the website. Complete fraudsters who are the exact opposite of what they claim. I’m so disgusted.
This isn’t ANYTHING like it’s advertised. I paid for the subscription and can’t even use the service. They will verify your identity and then charge your credit card a dollar. All just to tell you that they can’t authenticate your “funding source” so you can’t use their virtual cards. What a waste of my time and money with this ridiculous BS. Verifying my identity I wasn’t expecting either. So much for actual privacy. The app most definitely is collecting and selling our data because why else would downloading an app be necessary? You can’t just use it from the website. Complete fraudsters who are the exact opposite of what they claim. I’m so disgusted.
2026-05-14	Lu*****	Such a great email client and I know it’s the most private email product on the market. There’s still a few features that I’d like to see but overall, 10/10 would recommend!
Such a great email client and I know it’s the most private email product on the market. There’s still a few features that I’d like to see but overall, 10/10 would recommend!
2026-05-13	Ta*****	It works great
It works great
2026-05-11	AU*****	As a paid subscriber, I recently encountered two significant technical issues with MySudo. First, a bug in the app corrupted my local data, resulting in the permanent loss of my group chat history. Second, the iOS group messaging feature is currently tied to the app's analytics service. If a user opts out of "Anonymous Analytics" in their privacy settings, group messaging ceases to function. Support's current workaround is to ask users to re-enable analytics to restore messaging capabilities. Tying core communication features to telemetry data collection contradicts the purpose of a privacy-focused application. I have to cancel my subscription given these technical flaws of the app.
As a paid subscriber, I recently encountered two significant technical issues with MySudo. First, a bug in the app corrupted my local data, resulting in the permanent loss of my group chat history. Second, the iOS group messaging feature is currently tied to the app's analytics service. If a user opts out of "Anonymous Analytics" in their privacy settings, group messaging ceases to function. Support's current workaround is to ask users to re-enable analytics to restore messaging capabilities. Tying core communication features to telemetry data collection contradicts the purpose of a privacy-focused application. I have to cancel my subscription given these technical flaws of the app.
2026-05-11	AU*****	As a paid subscriber, I recently encountered two significant technical issues with MySudo. First, a bug in the app corrupted my local data, resulting in the permanent loss of my group chat history. Second, the iOS group messaging feature is currently tied to the app's analytics service. If a user opts out of "Anonymous Analytics" in their privacy settings, group messaging ceases to function. Support's current workaround is to ask users to re-enable analytics to restore messaging capabilities. Tying core communication features to telemetry data collection contradicts the purpose of a privacy-focused application. I have to cancel my subscription given these technical flaws of the app.
As a paid subscriber, I recently encountered two significant technical issues with MySudo. First, a bug in the app corrupted my local data, resulting in the permanent loss of my group chat history. Second, the iOS group messaging feature is currently tied to the app's analytics service. If a user opts out of "Anonymous Analytics" in their privacy settings, group messaging ceases to function. Support's current workaround is to ask users to re-enable analytics to restore messaging capabilities. Tying core communication features to telemetry data collection contradicts the purpose of a privacy-focused application. I have to cancel my subscription given these technical flaws of the app.
2026-05-10	I *****	I really like the app for so many things. For example we are car shopping. Sudo is awesome to give a disposable email and phone number so we aren’t harassed later by salesmen. It’s fantastic for signing up for for TV subscriptions and anything that may involve getting spammed or your email/phone number being sold. The browser has the BEST ad blocker of the browsers I use (private safari, private brave, SUDO). I do wish the browser was a little more fully featured. For example of often swipe instead of using the back button. When I do this on SUDO - it pulls up the tab with the account info and doesn’t go back. This happens even if I try to highlight words or links in the browser left to right which is annoying. If only that tab would open via tap bs swipe. I would love to be able to long press to open a web page link in a new tab instead of only open or copy. I haven’t and don’t plan to use the credit cards so I can’t opine on that function. I feel like using the credit cards would tie my identity to my browsing, defeating a lot of the purpose of using the app. But otherwise for what I need the app is great! A fantastic privacy tool!
I really like the app for so many things. For example we are car shopping. Sudo is awesome to give a disposable email and phone number so we aren’t harassed later by salesmen. It’s fantastic for signing up for for TV subscriptions and anything that may involve getting spammed or your email/phone number being sold. The browser has the BEST ad blocker of the browsers I use (private safari, private brave, SUDO). I do wish the browser was a little more fully featured. For example of often swipe instead of using the back button. When I do this on SUDO - it pulls up the tab with the account info and doesn’t go back. This happens even if I try to highlight words or links in the browser left to right which is annoying. If only that tab would open via tap bs swipe. I would love to be able to long press to open a web page link in a new tab instead of only open or copy. I haven’t and don’t plan to use the credit cards so I can’t opine on that function. I feel like using the credit cards would tie my identity to my browsing, defeating a lot of the purpose of using the app. But otherwise for what I need the app is great! A fantastic privacy tool!
2026-05-09	Re*****	Just started using this app so far, so good! 👍🏼
Just started using this app so far, so good! 👍🏼
2026-05-07	_G*****	Support is totally MIA, even on paid accounts. Sad.
Support is totally MIA, even on paid accounts. Sad.
2026-05-04	Ев*****	It was not possible to use the app because it wrongly blocks any use and sees everywhere another regions 👎👎👎 Especially if you travel it will be just waste of your time and money
It was not possible to use the app because it wrongly blocks any use and sees everywhere another regions 👎👎👎 Especially if you travel it will be just waste of your time and money
2026-05-02	Ip*****	I subscribed for one year and started getting their marketing emails with no ability to respond or unsubscribe. No thanks.
I subscribed for one year and started getting their marketing emails with no ability to respond or unsubscribe. No thanks.