Virgin Mobile UAE

Name: Virgin Mobile UAE
Rating: 4.5 (1541 reviews)
Author: Virgin Mobile UAE

By: Virgin Mobile UAE App

Get your SIM within 60 minutes

Overview

Version:

3.6.6

Last updated: 2026-08-03

Features & Capabilities

Virgin Mobile UAE is your one-stop app to manage mobile plans, data, roaming, support, and more. Sign up in minutes, enjoy eSIM activation in under 5 minutes, and have a SIM delivered in 60 minutes anywhere in the UAE. No contracts, no stress - just freedom.

Highlights include flexible monthly plans you can change anytime, 50% savings with yearly plans, free data rollover and sharing, easy roaming, monthly cashback rewards, and instant data/minute boosters. You can also switch to Home Internet with simple setup and bring your own router if you prefer. In-app support is always available, backed by a 4.6/5 Trustpilot rating.

User Growth & Download Statistics

App Shopping Communication Data Privacy & Security

By:

Virgin Mobile UAE

Rating:

4.50

(1,541) 3 new ratings

Version:

3.6.6 Last updated: 2026-08-03

Version code:

889053654

Creation date:

2017-06-04

Compatible devices:

Size:

236.76MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 45,819 ▼ 23

Other rankings

#68 in mobile keyword 47 ▲

Other platforms

Virgin Mobile UAE (v3.6.6)

2,897,346 4.12

(22,427)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Virgin Mobile UAE

Apple Apps Store

https://apps.apple.com/us/app/virgin-mobile-uae/id1198503948

User Reviews

User reviews for Virgin Mobile UAE's iOS app show common pain points around stability, payments, and SIM activation. Repeated crashes, slow loading, and payment failures frustrate users, while activation issues with ESIM and SIMs hinder service. Customer support is frequently criticized for slow responses. Positive mentions include the ESIM reinstallation feature and favorable in-person service, but overall sentiment is marred by performance, support gaps, and iOS version compatibility concerns.

Pros

ESIM reinstallation feature is easy to use and appreciated.
In-person customer service experiences (kiosk staff and delivery personnel) are praised.

Cons

App crashes and slow performance with long load times.
Payment failures and top-up/renewal issues (including Apple Pay problems).
SIM/ESIM activation problems that prevent activation or number porting.
Poor customer service and communication with slow responses and escalations.
IOS 16 compatibility issues: app update not available or not working on iOS 16.

Recent reviews

App either crashes, shows blank screens, has features which don’t work, and overall is objectively very poorly built. You need to hire an actual team to do proper engineering and QA testing

by Ed*****, 2026-08-03

App crashes the whole time. Takes more than 24hours for my kid’s sim to be activated on my existing account. So no point taking out the sim as it doesn’t wor