Overview

Rating:
4.60 +68
(26,338)
Version:
10.6.7
Last updated: 2026-08-27
Ranking
#9,891 ▼ 14
Overall

Features & Capabilities

Get the e& UAE app for convenience at your fingertips. Manage multiple accounts, recharge, pay bills, renew Emirates ID, and access exclusive offers with 24/7 live chat support.

Explore postpaid and prepaid plans, add-ons, home internet (eLife), devices, smart home, insurance, and personalized app-only deals—plus free SIM/eSIM activations and fast 24-hour delivery.

User Growth & Download Statistics

By:
Emirates Telecommunications Corporation
Rating:
4.60
(26,338)
68 new ratings
Version:
10.6.7 Last updated: 2026-08-27
Version code:
890374046
Creation date:
2014-05-13
Compatible devices:
Works as Safari extension:
Size:
690.55MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Emirates Telecommunications Corporation
Apple Apps Store
https://apps.apple.com/us/app/e-uae/id866147547
Website:
http://www.etisalat.ae

User Reviews

The reviews are largely negative. Recurrent issues include crashes and slow performance, confusing plan management (especially between plans and add-ons), and problems logging in. Support is frequently unhelpful or unreachable, with ineffective chatbots and long call-center waits. Additionally, residents face travel-related limitations as eSIM replacements aren’t available abroad, causing serious connectivity issues. There are a few isolated positive notes about ease of access/usability when the app works.
Pros
  • Some users find the app easy to access and helpful.
  • A few reviewers describe the app as good or nearly perfect.
  • Occasional positive notes on usability when the app functions properly.
Cons
  • The app crashes, is non-responsive, and is very slow.
  • Navigation is confusing, especially around changing plans and add-ons, with difficulty switching back to a basic plan.
  • Frequent login/authentication errors and generic 'something went wrong' messages.
  • Customer support is often unhelpful or unreachable, with chatbots not connecting to agents and long wait times for calls.
  • eSIM replacement abroad is not available for residents, causing major connectivity issues while traveling.
Recent reviews
Honestly expected much more from etisalat. First off, extremely bad customer service, you can ONLY talk to a useless AI bot that repeats the same three lines. If you lose your sim abroad, forget about attempting to get a replacement because NOTHING works if you’re not in the UAE. And of course no one can solve your problems because all they have to assist you is a dysfunctional robot. App constantly crashes and lags, makes even the simplest service impossible to find and complete. Honestly at this point just go for another service like Du or Virgin. Very disappointed
by Aa*****, 2026-08-22

All you need to communicate with people
by mr*****, 2026-08-15
View all user reviews ›

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