e& UAE

Name: e& UAE
Rating: 4.6 (25687 reviews)
Author: Emirates Telecommunications Corporation

By: Emirates Telecommunications Corporation

Utilities

Features & Capabilities

Get the e& UAE app for convenience at your fingertips. Manage multiple accounts, recharge, pay bills, renew Emirates ID, and access exclusive offers with 24/7 live chat support.

Explore postpaid and prepaid plans, add-ons, home internet (eLife), devices, smart home, insurance, and personalized app-only deals—plus free SIM/eSIM activations and fast 24-hour delivery.

User Growth & Download Statistics

App Communication Shopping E-Commerce Home Automation Entertainment Data

By:

Emirates Telecommunications Corporation

Rating:

4.60

(25,687) 64 new ratings

Version:

10.5.7 Last updated: 2026-06-10

Version code:

886788021

Creation date:

2014-05-13

Compatible devices:

Size:

676.35MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 9,954 ▲ 32

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Emirates Telecommunications Corporation

Apple Apps Store

https://apps.apple.com/us/app/e-uae/id866147547

Website:

http://www.etisalat.ae

User Reviews

The reviews are largely negative. Recurrent issues include crashes and slow performance, confusing plan management (especially between plans and add-ons), and problems logging in. Support is frequently unhelpful or unreachable, with ineffective chatbots and long call-center waits. Additionally, residents face travel-related limitations as eSIM replacements aren’t available abroad, causing serious connectivity issues. There are a few isolated positive notes about ease of access/usability when the app works.

Pros

Some users find the app easy to access and helpful.
A few reviewers describe the app as good or nearly perfect.
Occasional positive notes on usability when the app functions properly.

Cons

The app crashes, is non-responsive, and is very slow.
Navigation is confusing, especially around changing plans and add-ons, with difficulty switching back to a basic plan.
Frequent login/authentication errors and generic 'something went wrong' messages.
Customer support is often unhelpful or unreachable, with chatbots not connecting to agents and long wait times for calls.
eSIM replacement abroad is not available for residents, causing major connectivity issues while traveling.

Recent reviews

Extremely poorly designed app. Difficult to navigate, slow and features that don’t work. Don’t know why Etisalat doesn’t invest in building better apps. Also too many spam notifications, I had to turn them off.

by Ma*****, 2026-05-16

It is a very slow, endless waiting time to open anything. In some cases even have to restart application as it became totally unresponsive

by _a*****, 2026-05-08

Terrible app, very confusing. There is big confusion between changing plans and one time add ons. Also, E& makes it deliberately impossible to switch back to a more basic plan, as if it’s a trap. The app supposedly has a way to talk to call center for help in the case you make a mistake, for example, and want to correct it to avoid being overcharged. Only problem is the call center never answers the phone. I did some changes to my plan by mistake due to the confusion I talked about earlier and was stuck without being able to get help. Eventually I had to go to the branch to complain about it and even then they told me I have to pay. This company exploits its customers and the App is a tool to help them do so. Terrible App, terrible call center and terrible company