PetBacker: Dog Cat Pet Sitting

PetBacker has been an absolute lifesaver while traveling! The app is incredibly easy to use, intuitive, and made finding a trustworthy pet sitter in a new city completely stress-free. We were able to connect with an amazing sitter quickly, and the entire process—from browsing profiles to booking and communication—was seamless. The messaging feature made it easy to stay in touch and receive updates, photos, and videos, which gave us so much peace of mind while we were away from our dogs. What really stands out is the quality of caregivers on the platform. You can tell there’s a strong community of people who genuinely love animals and take their responsibility seriously. If you’re traveling or just need reliable pet care, PetBacker is a fantastic app. We will absolutely be using it ag

I haven’t used an agency to book a sitter for my senior dog. I always knew somebody that knew somebody. But I have to say PetBacker was really easy to set up. And I found someone immediately after setting up my profile. Will definitely continue tk use them!

Buyers be warned! The app is predatory towards both client markets and providers (read reviews and a ton of hidden fees for providers which drive up costs to consumers). The app itself functions okay, but the marketplace logic is completely broken, especially for users in developing countries. I found the quote system to be a race to the top for the most unrealistic pricing. I was receiving bids for $80+ US per day on what should cost around $20-$40 (and that’s for four animals) for basic pet sitting in the Philippines. The rates are logically inverted when you consider the sitter’s role includes private upscale accommodation, high-speed internet, and full amenities for a job that outside of a couple potty breaks and a couple feedings basically consists of chilling out, eating your food, watching your TV, and doomscrolling short-video on your high-speed internet which is often hard to come by here in the Philippines. It feels like the app's algorithm or 'suggested rates' along with their taxes and fees encourage sitters to charge Western-tier prices (or higher) for services that attempt to re-configure the local economy, leading to a lot of time wasted declining 'lofty' proposals that don't reflect the local economy at all. I eventually found several highly qualified, experienced professionals outside the app for 1/4 of the cost. If you're an expat or moving to the region, be prepared to do a lot of vetting to avoid getting fleeced. The app needs better localized pricing guardrails or more transparent market data for both owners and sitters. The only use it might serve is if you’re in a pinch and need to hire someone same day. Other than that, steer clear.