Token Transit

Name: Token Transit
Rating: 3.3 (422 reviews)
Author: Token Transit, Inc.

By: Token Transit, Inc.

Public Transit Passes

Features & Capabilities

Token Transit is a Chrome extension that keeps your public transit passes on your phone for quick, contactless riding. Purchase, activate, and ride with a simple three-step flow.

Purchase: Select your fare type in the Token Transit app.
Activate: Your phone holds all tickets; tap to activate when you’re ready to ride.
Ride: Show the digital ticket to the driver or scan it at the validator.

With support for 200+ North American cities, Token Transit works with agencies like NFTA Metro (Buffalo), RTA (New Orleans), Miami-Dade Transit, CTtransit, JTA, Metro Transit (Minneapolis/St. Paul), DDOT (Detroit), Omnitrans (San Bernardino), Roam Transit (Banff), RTC (Reno), TARC (Louisville), and many others. See the full list at https://tokentransit.com/agency

User Growth & Download Statistics

App Developer Tools Data Privacy & Security

By:

Token Transit, Inc.

Rating:

3.30

(422) 1 new ratings

Version:

4.7.5 Last updated: 2026-04-24

Version code:

884818924

Creation date:

2016-12-10

Compatible devices:

Size:

19.78MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 97,716 ▲ 368

Other platforms

Token Transit (v4.7.5)

1,053,054 4.25

(3,272)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Token Transit, Inc.

Apple Apps Store

https://apps.apple.com/us/app/token-transit/id1163625818

Website:

https://tokentransit.com

User Reviews

Token Transit is polarizing: some users praise easy ticketing, real-time transit data, and a convenient all-in-one wallet, but many report passes disappearing, unresponsive support, payment problems, frequent glitches, and high fares. The app’s stability and support are the main pain points that overshadow occasional positives.

Pros

Easy to purchase tickets quickly within the app.
Real-time transit data and bus location available in the app.
Acts as an all-in-one transit wallet, offering a convenient alternative to paying fares in person.
App Clip enables quick activation of passes.

Cons

Passes and purchases can disappear or become inaccessible, with slow or no support to restore them.
Poor or unresponsive customer support, including delayed responses and lack of live agents.
Payment issues: cards can be declined in-app and there are unexpected or duplicated charges.
App reliability issues: frequent login problems, unknown errors, and glitches.
High prices per ride / perceived expensive fares compared with service offered.

Recent reviews

Do not trust this app. I purchased a 30-day pass, and after a simple device reset and login, the app completely deleted my active pass and history. Even with a bank receipt and proof of purchase, their support (specifically "Alex") has ghosted me for over a week. This isn't just a technical glitch; it's a safety liability. I am currently recovering from a C0-C1 spinal fracture, and because this app failed, I am being forced into hostile confrontations with bus drivers who think I'm fare-evading. Token Transit is aware of my injury and the liability, yet they refuse to restore my service or even respond to emails. They take your money instantly but offer zero support when their software fails. If you rely on public transit for your safety and livelihood, stay away from this garbage app. Total scam.

by Re*****, 2026-04-25

Deleted the app for like 30 minutes while a pass was active and now I can’t access it. No live customer service so now I have to pay extra money out of pocket to get to the food stamps office while I’m already broke. Unbelievable.

by Ke*****, 2026-04-21

I hate this app. When I try to use a specific card for bus fare it just declines regardless if there is money on the card or not. I tried to contact customer support and sadly their response sounded like AI and their suggestions to troubleshoot the card was no help at all. On the email I received, they stated that they accept all cards as well as google pay, Apple Pay, as well as various other cards. This is a boldface lie because my card declines every time I try to use it on the app. I called my bank and they said it should be fine to purchase online or through apps. But nope. I continue to get declined. And they have no live agents helping you for your inquiries. You can send an email but they don’t have a direct line where you can talk to someone directly and get your issue resolved in a timely manner. This is unacceptable for a company that covers so many transit systems. Unacceptable. I hate to be a Karen but his is ridiculous. And when I called my local transit system, they said that it is out of their hands and there is nothing they can do. Why use a company that barely responds as it is. As a company, do better. Be reliable. Because whatever is going on at the moment, I wouldn’t recommend dealing with this company on my worst enemy. Token transit you get an F for horrible customer service and continuing to decline my card for no damn reason when I have plenty of funds on the card.