Features & Capabilities

DTA Connect puts essential benefits management in your hands. View your case status, check your EBT balance, see upcoming benefit issuance, and upload documents—without visiting a DTA office or waiting on hold.

Get alerts for appointments and deadlines, read and print notices, update your contact information, and access local DTA contacts directly from your device. Stay on top of your benefits anytime, anywhere.

User Growth & Download Statistics

By:
Massachusetts Dept of Transitional Assistance
Rating:
2.90
(753)
20 new ratings
Version:
3.3.4 Last updated: 2026-06-01
Version code:
886303291
Creation date:
2016-09-09
Compatible devices:
Size:
41.96MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Other platforms

Android
DTA Connect (v3.3.4)
1,033,868 4.12 (4,721)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Massachusetts Dept of Transitional Assistance
Apple Apps Store
https://apps.apple.com/us/app/dta-connect/id1130066848
Website:
http://www.mass.gov/eohhs/gov/departments/dta/

User Reviews

Pros: Strong security; practical card lock/unlock feature when functioning; useful for managing benefits and balance; some reports of helpful support. Cons: Recurrent reliability problems—crashes, outages, and sign-in failures; lock/unlock can disappear or become unusable; features redirect to the website; inconsistent support. Overall, it offers value when it works, but reliability issues dominate user feedback.
Pros
  • Strong security features for protecting benefits
  • Card lock/unlock feature is a valuable security tool when it works
  • Useful for managing DTA benefits and viewing balance
  • Some users report helpful, genuine support and positive experiences
  • Occasional positive ratings indicating satisfaction when functional
Cons
  • Frequent technical issues: crashes, outages, and the app not working
  • Login/sign-in problems: blank screens, unable to sign in, or credentials not saved
  • Lock/unlock feature unreliable: disappears or becomes unusable, sometimes requiring phone support
  • Limited functionality: many features redirect to the website or are not integrated in the app
  • Inconsistent customer support: responses vary and some users report unhelpful or slow service
Recent reviews
it would be nice if these app services for people in poverty would function. how about helping helping fund an assisted suicide for myself and that way there’s one less person to help.
by ph*****, 2026-05-08

No complaints…
by Sh*****, 2026-04-29

Hasn't worked in over a month! Is this a way to bump more folks off?
by we*****, 2026-04-11
View all user reviews ›

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