DTA Connect

Name: DTA Connect
Rating: 3 (835 reviews)
Author: Massachusetts Dept of Transitional Assistance

By: Massachusetts Dept of Transitional Assistance App

Finance

Overview

Version:

3.3.7

Last updated: 2026-07-23

Ranking

#70,361 ▲ 125

Overall

Features & Capabilities

DTA Connect puts essential benefits management in your hands. View your case status, check your EBT balance, see upcoming benefit issuance, and upload documents—without visiting a DTA office or waiting on hold.

Get alerts for appointments and deadlines, read and print notices, update your contact information, and access local DTA contacts directly from your device. Stay on top of your benefits anytime, anywhere.

User Growth & Download Statistics

App Communication Data Privacy & Security

By:

Massachusetts Dept of Transitional Assistance

Rating:

3.00

(835) 7 new ratings

Version:

3.3.7 Last updated: 2026-07-23

Version code:

888642525

Creation date:

2016-09-09

Compatible devices:

Size:

41.96MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 70,361 ▲ 125

Other platforms

DTA Connect (v3.3.7)

1,049,973 4.19

(4,825)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Massachusetts Dept of Transitional Assistance

Apple Apps Store

https://apps.apple.com/us/app/dta-connect/id1130066848

Website:

http://www.mass.gov/eohhs/gov/departments/dta/

User Reviews

Pros: Strong security; practical card lock/unlock feature when functioning; useful for managing benefits and balance; some reports of helpful support. Cons: Recurrent reliability problems—crashes, outages, and sign-in failures; lock/unlock can disappear or become unusable; features redirect to the website; inconsistent support. Overall, it offers value when it works, but reliability issues dominate user feedback.

Pros

Strong security features for protecting benefits
Card lock/unlock feature is a valuable security tool when it works
Useful for managing DTA benefits and viewing balance
Some users report helpful, genuine support and positive experiences
Occasional positive ratings indicating satisfaction when functional

Cons

Frequent technical issues: crashes, outages, and the app not working
Login/sign-in problems: blank screens, unable to sign in, or credentials not saved
Lock/unlock feature unreliable: disappears or becomes unusable, sometimes requiring phone support
Limited functionality: many features redirect to the website or are not integrated in the app
Inconsistent customer support: responses vary and some users report unhelpful or slow service

Recent reviews

Tired of having to do the most just to log into an account that logs you out if you swipe out of the panel for the app and decide to go look at something else real quick, not to mention the “busy” excuse like how many workers do yall got? And stay busy 25/8 as soon as I called at 8:20 your busy 5 mins after business opens??? Find that hard to believe , this app needs major bug fixes, and the right attention or it’ll only get worse 🤦🏽🚮