Seatfrog: Rail Journey Planner Apple

Seatfrog: Rail Journey Planner

Go Express London Train Times

Overview

Rating:
4.70 +2
(346)
Version:
4.4.16
Last updated: 2026-07-06
Ranking
#92,088 ▼ 443
Overall

Features & Capabilities

Seatfrog Rail Planner is the first app to combine upgrade bidding with easy ticket purchasing across a broad UK rail network. You can upgrade from a standard seat via auctions from as little as £10, or use instant upgrades to travel in First Class for far less than the on-day price.

The app partners with Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry, East Midlands Railway and London North Eastern Railway, supporting journeys to London, Leeds, Cardiff, Liverpool, York, Manchester, Bristol and Edinburgh. Download Seatfrog to plan journeys, buy tickets and try bidding for an upgrade to travel in style. For more information, visit help.seatfrog.com.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Seatfrog Pty Ltd
Apple Apps Store
https://apps.apple.com/us/app/seatfrog-rail-journey-planner/id1129001637
Website:
http://www.seatfrog.com

User Reviews

User reviews are mixed. While some users value Seatfrog for flexibility and upgrade options and can purchase tickets, many report chronic problems: payment methods failing to save or be accepted; frequent app crashes and reliability issues accessing bookings; unclear guidance on how auctions and upgrades work; slow or unhelpful customer support; and unexpected, high service fees. Upgrade availability and seat allocation problems—upgrades selling out or seats not matching requests—are common complaints. Overall, reliability, pricing transparency, and support are the main barriers to a positive experience.
Pros
  • Flexibility and upgrade options
  • Ability to purchase train tickets through the app
Cons
  • Payment methods not working / can't add/save cards; payments refused on multiple cards
  • Customer support unresponsive or slow to troubleshoot
  • App crashes / errors and difficulty retrieving bookings
  • Upgrades/seat availability problems (upgrades sold out; seats not as requested)
  • High or undisclosed service fees for upgrades
Recent reviews
Good luck if you don’t have a UK bank card.
by An*****, 2025-04-13

The app used to work well for me, but now it won’t let me add a payment method and doesn’t explain why. No quick customer service options are available to help troubleshoot.
by mm*****, 2025-01-12
View all user reviews ›

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