Great Western Railway

Name: Great Western Railway
Rating: 4.6 (2283 reviews)
Author: First Great Western

By: First Great Western App

Train tickets, travel & times

Overview

Version:

5.0.7

Last updated: 2026-06-25

Ranking

#40,266 ▼ 113

Overall

Features & Capabilities

Plan journeys, book tickets across Britain, and check live departures with the Great Western Railway app. Buy tickets, save up to 50% with Advance fares, store mobile tickets in-app, and use a home screen widget for quick access to today’s travel.

GWR Rewards and digital railcards are in-app, so you can track points, redeem rewards, and store multiple railcards. View live train times, platform numbers, onboard occupancy, and save frequent journeys for easy checks.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

First Great Western

Rating:

4.60

(2,283) 18 new ratings

Version:

5.0.7 Last updated: 2026-06-25

Version code:

887187176

Creation date:

2018-06-05

Compatible devices:

Size:

138.95MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 40,266 ▼ 113

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

First Great Western

Apple Apps Store

https://apps.apple.com/us/app/great-western-railway/id470544879

User Reviews

The reviews consistently show the GWR app is unreliable for many travelers. Recurrent issues include location/login failures (often saying not in the UK even at UK stations), persistent network/loading errors, and purchases that don’t complete with pending charges or missing tickets. Users also report crashes and short sessions, plus the inability to modify or refund tickets in-app, requiring a trip to a station desk. International users are especially affected; many end up using the website or PDF tickets as workarounds.

Pros

Cons

Location-based access failures: the app often reports the user is not in the UK or blocks login/ticket access even when physically at UK stations
Frequent network/loading errors: messages like 'Network status failed to load' or 'failed to load network' render the app unreliable
In-app purchases and ticket management failures: purchases frequently don’t complete, charges remain pending, and tickets may not appear or be accessible
App instability: crashes and very short sessions cause users to be logged out or unable to complete tasks
Inability to modify or refund tickets in-app: changes/refunds often require visiting a station desk rather than using the app