mHelpDesk

Name: mHelpDesk
Rating: 3.5 (197 reviews)
Author: mHelpdesk, LLC

By: mHelpdesk, LLC

Business

Features & Capabilities

mHelpDesk is a Chrome extension designed for field service teams. It lets you work offline or online, schedule jobs, generate professional estimates, and turn those estimates into invoices on the fly. With automated email and SMS alerts, your lead, customer, and job information stays in one place so your team is always on the same page, even when in the field.

Key features include Google Calendar sync, lead and job management, inventory, QuickBooks integration, and seamless office-to-field communication. Used by 12,000+ customers across HVAC, electricians, plumbers, and other trades, mHelpDesk helps you win more jobs and get paid faster, wherever your technicians are.

User Growth & Download Statistics

App Task Management Sales

By:

mHelpdesk, LLC

Rating:

3.50

(197)

Version:

2.48.0 Last updated: 2026-01-27

Version code:

881718433

Creation date:

2016-06-07

Compatible devices:

Size:

40.38MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 129,059 ▲ 25

Other platforms

mHelpDesk (v2.48.0)

67,821 1.95

(521)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

mHelpdesk, LLC

Apple Apps Store

https://apps.apple.com/us/app/mhelpdesk/id1120307262

Website:

https://www.mhelpdesk.com/

User Reviews

User reviews are mixed. Many praise mHelpDesk for strong estimates/invoices and reliable support, and some users trust it for years. However, pervasive stability and performance issues—crashes, lag, and needing to close the app to switch tickets—are repeatedly reported, worsened by iOS updates (including iOS 14/16). Additional pain points include limited in-app file uploads (no PDFs), signature UI problems, and general syncing/compatibility problems. A subset remains satisfied when the app works as intended.

Pros

Excellent estimates and invoicing capabilities
Strong customer support
Long-term reliability and value for many users (used for years)
Positive user sentiment when the app is functioning (e.g., “Love it,” “Great addition to my success”)

Cons

Frequent crashes and freezes that disrupt workflow
Need to close and reopen the app to view or switch between tickets/works (poor multitasking)
Significant performance issues: slow, laggy, especially after iOS updates
Compatibility/stability problems with iOS updates (iOS 14/16) and lack of landscape support
Limitations and bugs around attachments and signatures (no PDFs in-app upload; signatures drag/move during signing)