KeyNavigator

Name: KeyNavigator
Rating: 2.1 (56 reviews)
Author: KeyBank

By: KeyBank

Finance

Features & Capabilities

KeyNavigator is a mobile banking tool for corporate treasury teams that lets you deposit checks from mobile devices into business checking accounts. It provides a 30-day deposit history and a workflow to review deposits made by company users, delivering improved control and security.

Security and enrollment: KeyNavigator requires user IDs and passwords, supports biometric login, and enrollment in KeyNavigator and Key Capture to authenticate access. Features include mobile deposits, deposit history, and an approval workflow to ensure oversight.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

KeyBank

Rating:

2.10

(56)

Version:

6.1.0 Last updated: 2026-05-08

Version code:

885044162

Creation date:

2016-04-01

Compatible devices:

Size:

35.33MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 254,560 ▼ 914

For Developers

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Contact the developer

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Developed by:

KeyBank

Apple Apps Store

https://apps.apple.com/us/app/keynavigator/id1090492316

User Reviews

Most reviews describe KeyNavigator as unstable and hard to use. The top recurring issues are: frequent login and verification problems; persistent crashes and unreliable performance; mobile check deposits with scanning/endorsement detection and amount accuracy issues; frequent need to reinstall the app to regain access; and iPad/iOS compatibility gaps plus confusing UI elements. A minority of users praise the app as easy to use or enjoy the mobile deposit feature, but the overall feedback centers on reliability and usability gaps that require urgent fixes.

Pros

Some reviewers love the app and look forward to future updates.
The mobile check deposit feature is valued by users.
The app is described as easy to use by some reviewers.
A minority of reviewers praise the app’s usefulness for mobile banking.

Cons

Frequent login errors and verification issues.
Constant crashes and unreliable performance.
Mobile deposit scanning/endorsement detection and amount accuracy issues.
Frequent need to reinstall/re-download to fix issues.
iPad/iOS compatibility gaps and device-related problems.

Recent reviews

This is the worst app on the App Store. If you are thinking of downloading it, you will further ahead if you find a different financial institution.

by Zo*****, 2025-04-12

Key Navigator is terrible software

by sk*****, 2022-06-10

Absolutely terrible app. I am not sure if it even deserves one star. Depositing multiple checks is the worse. What a dumb way to do it. This should be easy but it is not. The screen rotation will mess with the auto capture. The developer must have some strange way of thinking. Tip: the user needs to be guided through the process not guessing the next step and trying to find it on the screen. This is not a game of The Room.