KeyBank Mobile Banking

Name: KeyBank Mobile Banking
Rating: 4.7 (233529 reviews)
Author: KeyBank

By: KeyBank

Online & Simple Banking

Features & Capabilities

KeyBank Mobile Banking provides secure, on-the-go access to your accounts with features to transfer funds, pay bills, deposit checks, open new accounts, and monitor rewards. Manage balances, view recent transactions, and stay on top of card activity from anywhere.

Built with strong security, biometric sign-in options, and minimal data stored on your device, this app prioritizes safety. Note: anyone can download the app, but enrollment in KeyBank Online Banking is required to use it. You can also locate branches and ATMs, set alerts, and contact support as needed.

User Growth & Download Statistics

App Privacy & Security Payments Data

By:

KeyBank

Rating:

4.70

(233,529) 1,380 new ratings

Version:

5.0.19 Last updated: 2026-05-23

Version code:

884768685

Creation date:

2012-03-28

Compatible devices:

Size:

135.49MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 1,770 ▼ 9

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

KeyBank

Apple Apps Store

https://apps.apple.com/us/app/keybank-mobile-banking/id510717503

User Reviews

Reviews show KeyBank Mobile Banking is valued for strong, helpful service and a solid bank reputation, but users repeatedly encounter critical issues when using the app: frequent login/authentication failures and loading crashes, maintenance-related outages that disrupt transactions, and bugs following updates that make the app unusable until fixes are released.

Pros

Responsive and helpful customer support and staff (e.g., Ashley’s assistance).
Historically reliable and easy-to-use app when it works.
Strong overall bank reputation with good financial guidance and service.

Cons

Persistent login/authentication failures and app loading crashes (cannot log in, blank screen, stuck on launch).
Maintenance outages causing transactions to fail or be unusable during downtime.
Updates frequently introduce bugs or breaking changes; difficulty downgrading or resolving issues after updates.

Recent reviews

The app gets stuck in loading screens so often that I have to login through the webpage version from the mobile site because things don't load on the app whatsoever. Which loses many features I use from the app. I've deleted my info and redownloaded the app and it still does this. Does KeyBank have some type of server issue for their mobile app?