MySVEC

Name: MySVEC
Rating: 1.9 (66 reviews)
Author: dataVoice International

By: dataVoice International

Utilities

Features & Capabilities

MySVEC is the official mobile app for Shenandoah Valley Electric Cooperative, built for SVEC member-owners to access services quickly and securely. From paying bills to reporting outages and receiving outage restoration updates, this app puts essential energy services at your fingertips.

With features like an outage map, direct contact options by phone or email, and reminders during severe weather, MySVEC complements SVEC’s website and social channels. It reinforces SVEC’s commitment to being a connected, equal opportunity provider and employee-friendly service for its member-owners.

User Growth & Download Statistics

App Energy Payments Communication Privacy & Security

By:

dataVoice International

Rating:

1.90

(66)

Version:

2.7.0 Last updated: 2026-03-19

Version code:

883356484

Creation date:

2016-03-21

Compatible devices:

Size:

41.12MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 247,070 ▼ 669

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

dataVoice International

Apple Apps Store

https://apps.apple.com/us/app/mysvec/id1088905795

User Reviews

Many reviews center on reliability woes after updates: the app often won’t load (blank screens), login/pay issues prevent bill payments, and the app is prone to glitches or crashes. Compatibility problems with newer iOS versions/devices exacerbate the situation, and even when accessible, bill details/usage aren’t reliably viewable. Overall, the app’s reliability and mobile usability are the primary concerns, with few clearly repeated positive notes.

Pros

Cons

App frequently won’t load or displays a blank/white screen after updates (load failures reported across iPhone models and iOS versions).
Login/bill-pay failures: users cannot sign in to pay bills, with errors such as 'Access To Outage Server Cannot Be Granted At This Time.'
Frequent glitches and instability: constant glitches, flickering, crashes, and unresponsive behavior.
Compatibility issues with newer iOS versions/devices: updated iPhones and OS versions cause the app to stop working (including older devices like iPhone SE and newer models).
Inability to view bill details or usage or a poor mobile experience: basic bill info may appear but detailed usage is missing, and the mobile site/app is not consistently usable.

Recent reviews

Have been trying for about 2 years now. Hoping to be able to add my account, however when I go to put my account number it says that no service account is found then I try my phone number & same thing. I try my wives and the same thing too. I don’t understand how an app can be so bad. In my iPhone no less, which seems to be a trend.