NorthShoreConnect

Name: NorthShoreConnect
Rating: 4.6 (40644 reviews)
Author: NorthShore University HealthSystem

By: NorthShore University HealthSystem

Medical

Features & Capabilities

NorthShoreConnect empowers patients to take charge of their health with a secure, convenient portal. Communicate with your care team, schedule in-person or virtual visits, view medical records and lab results, request refills, and receive timely reminders—plus pay bills and manage family accounts.

Key features include secure messaging, appointment management, reminders, vaccination card access, and HealthKit integration for logging health data.

User Growth & Download Statistics

App Communication Privacy & Security Calendar Data Payments

By:

NorthShore University HealthSystem

Rating:

4.60

(40,644) 20 new ratings

Version:

11.7.2 Last updated: 2026-04-22

Version code:

881536194

Creation date:

2016-01-21

Compatible devices:

Size:

176.12MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-28

Compare stats and ranking:

Ranking

# 7,268 ▼ 22

Other platforms

NorthShoreConnect (v11.7.2)

142,745 4.44

(4,052)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

NorthShore University HealthSystem

Apple Apps Store

https://apps.apple.com/us/app/northshoreconnect/id1068599780

Website:

http://www.northshore.org

User Reviews

Users praise doctors and the integrated health-record experience (including lab results), but repeatedly complain about slow or missing care-team responses, messaging/notification issues, cross-department scheduling friction, poor usability, and billing problems when support is unresponsive.

Pros

High-quality doctors across the board.
Intuitive app with a consolidated health-record dashboard (EHR) and ability to view notes, labs, and appointments.
Access to labs and lab results via the app.
Some users note easy-to-find appointments.

Cons

Slow or no responses from care teams; messaging delays and expectations of responses (e.g., within 48 hours).
Poor messaging center: can't reread or locate old messages; confusing notifications.
Difficult scheduling, especially across departments; frequent need to contact operators.
Overall usability is poor: ugly, slow, non-intuitive, and hard-to-update information.
Billing issues: unanswered questions and even accounts sent to collections due to lack of response.

Recent reviews

Trying to schedule a colonoscopy using my iPad and I’m unable to. No providers or dates are shown. The app just says nothing is available.

by Tr*****, 2026-06-20

Excellent tool for communicating between patient and doctor. I have been using for years. A lot of time can be saved without appointment. It’s not an answer for an appointment but very useful.

by Ra*****, 2026-06-17

I have decades of experience in the tech field. After running into an issue with the app, reinstalling the app, and even using the online portal, I am still getting the same issue. I reported a serious issue with my account where I am not able to see any of my billing information. I reported the issue 3 months ago and have been given the run around by tech support saying they’re creating an urgent ticket to address the issue and that a separate company “engineer” will contact me to address the issue and fix within 72 hours. I never received the call. I have called back 4 times and each time been told the same thing. The tech support team says it’s out of their hands yet has no record of me reporting the issue since they gave me a phony confirmation number. Today I spoke with a supposed supervisor that was going to send me an email so I have a record of the incident and that it’s being looked into by the separate engineering entity. I never got the email. 3 months now and no resolution, no record of my tickets or anyone to resolve the issue. Not being able to see your billing details in the app is a big issue considering they don’t send invoices out for weeks. Resorting to have to call a number to have a live person actually give me all the info line by line is not efficient and is huge waste of time. Frankly, your support and engineering team sucks! Fix your app!