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Overview

Features & Capabilities

NorthShoreConnect empowers patients to take charge of their health with a secure, convenient portal. Communicate with your care team, schedule in-person or virtual visits, view medical records and lab results, request refills, and receive timely reminders—plus pay bills and manage family accounts.

Key features include secure messaging, appointment management, reminders, vaccination card access, and HealthKit integration for logging health data.

User Growth & Download Statistics

By:
NorthShore University HealthSystem
Rating:
4.60
(40,674)
15 new ratings
Version:
11.7.2 Last updated: 2026-04-22
Version code:
881536194
Creation date:
2016-01-21
Compatible devices:
Size:
176.12MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
NorthShore University HealthSystem
Apple Apps Store
https://apps.apple.com/us/app/northshoreconnect/id1068599780
Website:
http://www.northshore.org

User Reviews

Users praise doctors and the integrated health-record experience (including lab results), but repeatedly complain about slow or missing care-team responses, messaging/notification issues, cross-department scheduling friction, poor usability, and billing problems when support is unresponsive.
Pros
  • High-quality doctors across the board.
  • Intuitive app with a consolidated health-record dashboard (EHR) and ability to view notes, labs, and appointments.
  • Access to labs and lab results via the app.
  • Some users note easy-to-find appointments.
Cons
  • Slow or no responses from care teams; messaging delays and expectations of responses (e.g., within 48 hours).
  • Poor messaging center: can't reread or locate old messages; confusing notifications.
  • Difficult scheduling, especially across departments; frequent need to contact operators.
  • Overall usability is poor: ugly, slow, non-intuitive, and hard-to-update information.
  • Billing issues: unanswered questions and even accounts sent to collections due to lack of response.
Recent reviews
Scheduling an appointment with any of the doctors I need to see in this system is not possible. I always get a message stating that appointments cannot be scheduled online with the doctor, or cannot be scheduled at this time.
by JL*****, 2026-07-07

Messages are sent directly to your doctors (including your photos of the problem, if necessary). Someone from the doctor’s team will respond after the doctor has reviewed your message. Phone calls to the receptionist do not get through so this method is a sure way of reaching your doctor.
by Oc*****, 2026-07-05
View all user reviews ›

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