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Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- NorthShore University HealthSystem
- Rating:
- 4.60 (40,777)
30 new ratings
- Version:
- 11.8.3 Last updated: 2026-08-11
- Version code:
- 889358968
- Creation date:
- 2016-01-21
- Compatible devices:
- Size:
- 179.98MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-27
- Compare stats and ranking:
-
Ranking
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- High-quality doctors across the board.
- Intuitive app with a consolidated health-record dashboard (EHR) and ability to view notes, labs, and appointments.
- Access to labs and lab results via the app.
- Some users note easy-to-find appointments.
Cons
- Slow or no responses from care teams; messaging delays and expectations of responses (e.g., within 48 hours).
- Poor messaging center: can't reread or locate old messages; confusing notifications.
- Difficult scheduling, especially across departments; frequent need to contact operators.
- Overall usability is poor: ugly, slow, non-intuitive, and hard-to-update information.
- Billing issues: unanswered questions and even accounts sent to collections due to lack of response.
Recent reviews
Every appointment, every procedure is handled with care, skill and professionalism! Staff is always friendly and compassionate. The biggest problem is contacting staff by phone. This is NOT handled well and has long waits. I know this bothers staff members. They often give me alternate phone numbers to try to contact them.
by Ba*****, 2026-08-20
Very difficult to see everything on phone and even harder to get into from computer!
by #i*****, 2026-08-20
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