MyMercy

Name: MyMercy
Rating: 4.6 (13100 reviews)
Author: Mercy Health

By: Mercy Health App

Medical

Overview

Version:

11.8.1

Last updated: 2026-06-30

Ranking

#15,311 ▲ 19

Overall

Features & Capabilities

MyMercy gives you mobile access to your health information. Review test results, medications, immunization history, manage your appointments, view and pay bills, and access your family’s health data.

Upload health data from Apple HealthKit, track personal metrics via HealthKit and Apple Watch, watch tutorial videos, and use a streamlined Message Center. Create health reminders and explore upcoming tests and procedures. Account creation is required at www.mymercy.net; for support, call 1-888-98-MERCY or email mymercymobile@mercy.net.

User Growth & Download Statistics

App Data Privacy & Security Education Communication

By:

Mercy Health

Rating:

4.60

(13,100) 37 new ratings

Version:

11.8.1 Last updated: 2026-06-30

Version code:

886486258

Creation date:

2015-11-12

Compatible devices:

Size:

187.97MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 15,311 ▲ 19

Other platforms

MyMercy (v11.8.1)

663,754 4.14

(5,840)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mercy Health

Apple Apps Store

https://apps.apple.com/us/app/mymercy/id1049963222

Website:

https://www.mercy.net/mymercymobile

User Reviews

Users praise MyMercy for ease of use, convenient scheduling, strong provider communication, and compassionate care, including multi-user access for families. However, recurring concerns center on messaging reliability and direct provider communication, usability changes that hinder navigation, billing disputes with alleged online-visit charges, and scheduling delays that disrupt care plans. Overall, the app is valued for accessibility and care quality but is hampered by communication, billing, and scheduling friction.

Pros

Easy to use and convenient scheduling/appointment management
Strong provider communication through messages and quick access to test results
Compassionate, attentive staff and nurses
Family access via multi-user login to track multiple appointments

Cons

Messaging reliability issues: difficulty leaving messages, inability to message a specific provider, and sometimes needing to call the office
Usability changes and perceived drop in app experience: site/app changes reducing ease of use and limiting certain actions like messaging or online booking
Billing disputes: charges for online visits that didn’t happen and the potential for collections, plus concerns about paperless billing options
Scheduling delays or cancellations that disrupt planned appointments and care

Recent reviews

I really like this app overall, but I have to say it is far too complicated to navigate, especially when it comes to communicating with your healthcare team. It’s easy enough to order prescriptions, and I love being able to see my medications, medical history, test results, and other important information all in one place. Those features are wonderful. Where the app falls short is messaging your doctor, Nurse Practitioner, or nurse privately. I have been trying all morning to send a message to my Nurse Practitioner because one of my prescriptions requires authorization from my physician, and I simply cannot figure out how to send that message. I go to the Messages section, but it doesn’t clearly show me how to find or select the person I need to contact. This is especially frustrating for seniors. The app needs to be much more user-friendly and intuitive, particularly when it comes to communicating directly with your healthcare provider. Overall, I love what the app offers, but the messaging system definitely needs improvement. Please make it easier for seniors to navigate and, most importantly, to send a private message directly to their physician, Nurse Practitioner, or nurse.