Service Fusion

Name: Service Fusion
Rating: 4.6 (1419 reviews)
Author: Service Fusion, Inc.

By: Service Fusion, Inc.

Business

Features & Capabilities

Service Fusion's Chrome extension helps field-service teams stay on top of daily operations. Quickly view your daily schedule, update job and estimate statuses, create new jobs or estimates, and access customer details and service agreement terms from your browser.

It also provides real-time inventory tracking across multiple warehouses, vans, and trucks, ensuring stock levels are known wherever the team operates, plus more tools to streamline jobs and communications.

User Growth & Download Statistics

App Task Management Data Sales

By:

Service Fusion, Inc.

Rating:

4.60

(1,419) 1 new ratings

Version:

1.13.2 Last updated: 2025-04-24

Version code:

874204283

Creation date:

2015-10-10

Compatible devices:

Size:

13.43MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 49,953 ▲ 25

Other rankings

#7 in service keyword 45

Other platforms

Service Fusion (v1.13.2)

137,855 2.52

(494)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Service Fusion, Inc.

Apple Apps Store

https://apps.apple.com/us/app/service-fusion/id1042544405

Website:

https://www.servicefusion.com

User Reviews

User reviews point to solid clock-in/out reliability and relative ease of use as common positives, along with useful per-job notes. However, the app is criticized for poor offline support, frequent crashes and slow performance, cumbersome photo uploads, lack of push notifications, and several UI/UX gaps (small fonts, no dark mode, difficult navigation). These recurring issues drive mixed sentiment, with many users wanting stability and feature improvements for field use.

Pros

Reliable clock in/out regardless of cell signal quality.
Generally easier to use than competing field-service apps.
Notes per job and quick access to prior job documents/notes.
Overall functional and works well when connectivity is available.

Cons

Poor offline support / no offline mode, making it unusable in areas with no or weak service.
Frequent performance issues: crashes, slow loading, and frequent login/out problems.
Photo upload problems: limits on number of photos, slow uploads, and occasional gallery access issues after updates.
Lack of push notifications and real-time job updates (no alerts when new or updated jobs are assigned).
User interface/contention gaps (small fonts/poor contrast, no dark mode, and roadblocks in mobile UX) and some navigation/calendar usability issues.

Recent reviews

This software is 100% useless when you are out of cell service range.

by Fi*****, 2026-01-23

Away such as a checkbox or a way to draw a line through parts of the job descriptions when there’s more than one thing that needs to be done so for example, number one you need to replace this and then number two you need to replace that or look at etc. That way if another tech comes behind you, they can see by the notes what’s been done so they don’t have to do a complex teardown sometimes to see before they know just an idea it’s not everybody leaves note

by Th*****, 2025-10-09

I have tried for one month only. Then, I had to leave due to several reasons. 1. Characters (tittle bars) were too small (no adjustable) on mobile app that made my eyes very tired. 2. All characters were in RED FONTS. That also contributed to my eyes tiredness. 3. Poorly UI - tittle bars were not bold to contrast with others. Thus, it took little time for me to look for the tabs. That were also applied true to “Inventory management features”. The tittle bars were in tiny fonts. It was very hard to read on mobile app. On the other hand, I love 95% of the features. I regret to leave it. I wish they could correct above issues. Then, I will come back.