Service Fusion

Name: Service Fusion
Rating: 2.51 (494 reviews)
Author: Service Fusion (FSM Technologies)

By: Service Fusion (FSM Technologies)

Service Fusion field service management app for service contractors.

Features & Capabilities

Service Fusion is a comprehensive field service management software designed specifically for service contractors. It offers an all-in-one platform without per-user fees or contracts, making it affordable and flexible for businesses of all sizes.

With Service Fusion, users can view and manage their daily schedules, update job and estimate statuses, create new jobs and estimates, access detailed customer information, and track inventory across multiple locations such as warehouses, vans, or trucks. Additionally, the app allows sending "on the way" text and voice reminders to customers, improving communication and service accuracy. By streamlining operations, Service Fusion enables contractors to focus more on delivering fast, accurate service and growing their customer relationships.

User Growth & Download Statistics

App

By:

Service Fusion (FSM Technologies)

Downloads:

137,995 85

Rating:

2.51

(494) 0.01

Version:

1.13.2 Last updated: 2025-04-22

Version code:

901110241

Creation date:

2015-09-18

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk

Size:

17.83MB

Email:

mo*****@servicefusion.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 184,408 ▼ 375

Other rankings

#7 in service keyword 46 ▼ 5

Other platforms

Service Fusion (v1.13.2)

4.60

(1,421)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Service Fusion (FSM Technologies)

Google Play Store

https://play.google.com/store/apps/details?id=com.servicefusion.workerapp

Email:

mo*****@servicefusion.com

Website:

http://www.servicefusion.com?ref=gplay

User Reviews

Users appreciate the web software's features and support, but the Android app is criticized for being slow, buggy, lacking offline capabilities, and having poor photo upload functionality. These issues significantly impact usability in low connectivity areas. The app also suffers from data loss, poor navigation, and unexpectedly high costs for credit card processing.

Pros

Service Fusion web software is good and has features needed to run a team of field reps.
Customer support is praised as awesome by at least one user.
The app and software offer useful functionalities such as seeing job status and managing tasks.
The app is inexpensive compared to other options.

Cons

The app is very slow, with long loading times for every action.
There is no offline functionality; the app requires a strong internet connection to work.
Uploading photos is problematic: photos often fail to upload, get erased, or are reduced drastically in quality.
The UI/navigation is poor and not user-friendly, leading to frustrating experiences.
Data loss issues: notes and pictures sometimes do not save or upload properly.
High credit card processing fees compared to promises during sales.
The app is buggy and prone to freezing or crashing.

Recent reviews

close to the worst app I've ever used

Ro*****, 2026-06-05

it's very slow. always watching the wheel spin.

Kr*****, 2026-02-14

I have been using the app as an HVAC tech for about a week and a half now and have had some issues. The server has gone down, high latency in loading jobs, pictures, directions etc. Don't get me wrong the app has great potential but it needs to be tweaked. Changing the colors from past, current and future jobs to say green, yellow, and red would be a great addition. For what it is the app works decent but has major potential!! A few adjustments and it could be great!