Features & Capabilities

ServiceMonster helps you organize a field-service business from one mobile app. Schedule jobs with day/week/month views, manage customers, invoices, and payments, and keep technicians on track.

From on-site check-ins and photos to signatures and editable work orders, you can run everything from your phone or tablet—no paper, no clutter.

User Growth & Download Statistics

By:
ServiceMonster LLC
Rating:
2.80
(55)
Version:
1.8.7 Last updated: 2026-05-26
Version code:
885872778
Creation date:
2019-08-18
Compatible devices:
Size:
136.35MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
ServiceMonster LLC
Apple Apps Store
https://apps.apple.com/us/app/servicemonster/id1399695377
Website:
https://www.servicemonster.net/

User Reviews

Users value ServiceMonster for its feature-rich toolbox and strong support, but the mobile app is repeatedly unstable, with crashes and logins issues, slow loads, and photo/scheduling glitches. Despite frequent updates and good value, reliability concerns dominate. Improvements in stability, session management, photo handling, and a smoother mobile UX would elevate the app, while continued cross-platform integration and responsive support remain positives.
Pros
  • Great value for money and long-term usefulness for a service business.
  • Responsive support and developers who fix bugs quickly with frequent updates.
  • Comprehensive feature set (drip campaigns, data tags, API, automation).
  • Solid desktop version and strong cross-platform capabilities (laptop and smartphone).
  • Convenient and flexible to run the business across devices.
Cons
  • Frequent crashes and instability (launch crashes, endless loops, and random freezes).
  • Frequent logouts and need to re-login; session persistence issues.
  • Slow performance and data loading/refresh problems; maps and screens take long.
  • Photo upload failures and camera/cropping issues; unreliable media handling.
  • Scheduling/UI usability issues; poor mobile experience; updates introduce new bugs.
Recent reviews
Upon opening, the service monster splash screen briefly shows before the app crashes. Have tried: force closing/re-opening; restarting phone; reinstalling app; phone is running latest available os version; updated all installed apps
by li*****, 2025-07-25

Photos all day to upload if they even do. The app Constantly crashes. Take forever to load pages and the most recent update made it to work I can’t save notes and have to force close the app to even use when I try to add a note bc the save and Close buttons don’t work
by Xj*****, 2025-05-07

5 out of 10 uses this app crashes or stop loading pages forcing you to have to restart the app. Uploading pictures on network data is very spotty even in urban areas where 5g is readily available. Needs a reporting system for when app crashes so that developers can see realtime what’s going on. It feels like this app was created in a rush and not thought out completely. Unfortunately I’m forced to use whatever is available since my business is based on this software. It does have potential but needs to be worked on regularly to work out bugs. When these issues are worked out would love to give a 5 star review
by Em*****, 2024-02-19
View all user reviews ›

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