My NYCHA

Name: My NYCHA
Rating: 1.8 (564 reviews)
Author: New York City Housing Authority

By: New York City Housing Authority

Business

Features & Capabilities

The MyNYCHA mobile app enables NYC public housing residents to create, submit, schedule, view and update maintenance service requests; view alerts and outages for developments; and track inspections.

Residents can file complaints and pay rent within the app, reducing the need to call NYCHA’s Customer Contact Center. For technical assistance, email MyNYCHA@nycha.nyc.gov.

User Growth & Download Statistics

App Community Payments Task Management

By:

New York City Housing Authority

Rating:

1.80

(564) 1 new ratings

Version:

2.4.0 Last updated: 2022-08-31

Version code:

840624841

Creation date:

2015-07-17

Compatible devices:

Size:

39.72MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 109,925 ▲ 906

Other platforms

My NYCHA (v2.5.0)

183,890 3.14

(1,218)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

New York City Housing Authority

Apple Apps Store

https://apps.apple.com/us/app/my-nycha/id1008174532

User Reviews

User reviews consistently flag stability issues. The top cons are: frequent crashes and freezes during ticket creation or submission, login/authentication problems (blank screens or endless loading), tickets not submitting or not appearing correctly with data inaccuracies, and an outdated app that requires frequent reinstalls. Overall reliability is poor, with some days it barely works. Pros are not repeatedly mentioned. When the app functions, it can streamline submitting work orders, but that is rare; urgent fixes are needed for stability, authentication, and ticket workflows.

Pros

Cons

Frequent crashes and freezes during ticket creation/submission
Login/authentication issues including blank screens or loading problems
Tickets not submitting or not appearing correctly; data inaccuracies (repair times, rent statements)
Outdated/unstable app; long loading times; requires frequent reinstalls
Inconsistent performance; works on some days and not on others

Recent reviews

The app is always crashing when creating tickets and even sometimes when trying to sign in. The call center says to use the app but it never works. They need to get someone to fix this asap

by AG*****, 2025-11-19

Cant even log in becausebit doesnt load. It cant be my wifi if i have cellur data and a wifi box. horrible glitchy app always on a loading screen you have to delete and downloaded every five seconds. I see other reviews saying that the app is broken. I’m really confused on who’s behind the app and can’t do the job. I’m confused on why the app is still broken. Who’s not doing their job right now like like what’s difficult about fixing the app is 2025 and I can fix the app and then for some reason the app is still broken like I’m a really need you to use your heads.