Resident App

Name: Resident App
Rating: 2 (374 reviews)
Author: SightPlan

By: SightPlan App

Business

Overview

Version:

2.11.2

Last updated: 2022-08-12

Ranking

#125,457 ▼ 491

Overall

Features & Capabilities

Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications, and communicate with your community team. Capture an issue with just a tap—snap a picture and send it directly to the community team to get help fast.

Stay in the loop from start to finish with real-time updates on your requests and events. Quickly add comments, chat with the community staff, and rate your experience to help improve service. Note: Resident App is a companion app to the award-winning SightPlan™ Resident Service solution. If you’re unsure whether your community is SightPlan-enabled, contact your Property Manager to learn more.

User Growth & Download Statistics

App Communication Community Task Management

By:

SightPlan

Rating:

2.00

(374) 2 new ratings

Version:

2.11.2 Last updated: 2022-08-12

Version code:

851160783

Creation date:

2015-04-30

Compatible devices:

Size:

28.62MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 125,457 ▼ 491

Other platforms

Resident App (v2.13.1)

288,777 2.57

(646)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SightPlan

Apple Apps Store

https://apps.apple.com/us/app/resident-app/id956003862

Website:

http://residentservice.com/

User Reviews

User reviews overwhelmingly report a buggy and unreliable Resident App. The most frequent pain points are the keyboard covering the post button and frequent UI zoom/scroll issues that prevent replying or submitting requests. Login and verification problems (codes failing, loops, or lockouts) compound the frustration, and several users say maintenance requests or replies don’t work on iPhone. A minority note positive maintenance interactions or that requests reach management when the app functions. Overall, the app often works poorly and feels outdated, with limited useful features.

Pros

Provides a dedicated channel to submit maintenance/service requests to property management.
In some cases, submitted requests are received by management, indicating the feature can work when not buggy.
Maintenance staff can address issues effectively in some situations.

Cons

The UI frequently zooms in/out, making it hard to click buttons or scroll.
The keyboard often covers the 'add comment' or 'send' button, blocking submissions.
Login and verification problems (codes not sending, loops, or being locked out) prevent use.
Core actions like submitting requests or replying are unreliable or unusable on iPhone.
The app is buggy, outdated, and appears not to have timely updates.

Recent reviews

I’m having usability issue when responding to comments. Textbox is at the bottom of the screen which I can access but the enter button is further than that and I can’t scroll pass it. Comment interface needs fixing so I can communicate in a timely responsive manner

by jo*****, 2026-06-11

I moved from one community that uses this app into another which also uses this app, and this mobile app completely fails to sign me into the new community, keeps signing me into the old one. There is almost no functionality in this app what the web version doesn’t already offer, I don’t understand why this app even exists and why communities want us to use it.