Resident App

Name: Resident App
Rating: 2.57 (646 reviews)
Author: SightPlan

By: SightPlan

Resident App makes it easy to request service from your community team.

Features & Capabilities

Resident App simplifies your living experience by allowing you to submit service requests, report concerns, pay rent, and receive package notifications with just a few taps. Easily capture issues like a clogged sink, send them directly to your community team, and stay updated through every step of resolution.

Stay connected with your community through real-time communication and events notifications. After each service, provide feedback to help improve your community or express appreciation for excellent service. Resident App supports your community management efficiently and serves as a companion to the SightPlan™ Resident Service solution, enhancing resident engagement and service quality.

User Growth & Download Statistics

App Community

By:

Downloads:

Rating:

Version:

2.13.1 Last updated: 2025-10-01

Version code:

Creation date:

2018-01-07

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk

Size:

9.92MB

Email:

he*****@residentservice.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 129,427 ▼ 181

Other platforms

Resident App (v2.11.2)

2.00

(367)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

SightPlan

Google Play Store

https://play.google.com/store/apps/details?id=com.sightplan.residentapp

Email:

he*****@residentservice.com

Website:

http://residentservice.com/

User Reviews

User reviews show the Resident App is plagued by reliability issues: recurring login failures, difficulty locating apartments, and blocked payments. Maintenance tickets may not submit, and crashes/bugs are common. A few users report occasional success or use of a browser as a workaround, but overall sentiment is strongly negative with limited positives.

Pros

Some users report the app works for them occasionally.
Browser access can serve as a workaround when the app fails (login via mobile browser).
A few reviews express mild positivity or neutrality about using the app.

Cons

Frequent sign-in problems and errors prevent access.
Inability to find or access their apartment (complex not included or not found).
Payment functionality is blocked or unreliable when using the app.
Maintenance/emergency ticket submission often does not work.
Frequent crashes, bugs, and overall unreliability of the app.

Recent reviews

Every single time I try to go into the portal I get, something doesn't match! its frustrating as heck to have to change my password every single time, then it isn't recognized!! So far this app has bern useless and only frustrating to use!!

Sa*****, 2026-05-06

Will not not let me sign up or sign in

Lo*****, 2026-05-05

I have been trying to setup this acct, since 3/31/26. I lost my bank card & wanted to add my new payment method, I'm still unable to do so the link sent to me is useless. Every time I search for my community, I get an error message saying, it doesnt exist. I was on auto pay, rent still haven't been paid yet. Too add more frustrations, I'm expected to pay late fees.