Ventra

Name: Ventra
Rating: 1.8 (3269 reviews)
Author: Chicago Transit Authority

By: Chicago Transit Authority App

Travel

Overview

Version:

2.2.16

Last updated: 2026-07-15

Features & Capabilities

Ventra brings CTA, Metra, and Pace fare management to your iPhone and Apple Wallet. Check your balance, load value or passes, enable autoload, and buy Metra mobile tickets—all in one app.

Get real-time arrivals for CTA, Metra, and Pace, view favorites or nearby stops, and receive instant notifications to keep your transit plans on track.

User Growth & Download Statistics

App Navigation & Mapping Data

By:

Chicago Transit Authority

Rating:

1.80

(3,269) 10 new ratings

Version:

2.2.16 Last updated: 2026-07-15

Version code:

888202133

Creation date:

2015-11-19

Compatible devices:

Size:

60.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-23

Compare stats and ranking:

Ranking

# 53,062 ▲ 23

Other rankings

#41 in author keyword 13 ▲ 14

Other platforms

Ventra (v2.2.14)

2,082,596 3.11

(6,568)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Chicago Transit Authority

Apple Apps Store

https://apps.apple.com/us/app/ventra/id1005645256

Website:

https://www.ventrachicago.com

User Reviews

Many reviews cite major reliability problems in Ventra: payment/server errors blocking purchases, a frustrating UI with a hard-to-use purchase button, and unreliable transit timing data. Additional recurring pain points include poor customer service and challenging account access (login/password recovery). A few mentions praise the pass-purchase convenience, but the dominant sentiment is frustration and unreliability.

Pros

Cons

Frequent payment and purchase failures due to server errors or card declines
Purchase button is too small or placed too low, making it hard to press
Real-time transit times and schedules are unreliable or inaccurate
Poor customer service and slow response times
Login and password recovery issues creating account access problems

Recent reviews

Commuters would benefit greatly from the app including what track/platform each Metra train is on, at least for departures from Chicago Union Station, including live updates! Unless you’re on the same exact train each day, not only do you have to find out which is the train (number) you need to take, but then you also have to wait until you get to the station and find on the screens which track it will be on. Even if you do take the same train, at times if there are delays or changes, and trains have to go on a different track, that could be updated in the app instead of having to wait for announcements.