Reviews of EcoWater Systems Wi-Fi Manager

By: EcoWater Systems LLC App

List of user reviews and ratings for EcoWater Systems Wi-Fi Manager

Total ratings

2.00 (Rating count: 104)

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Review summary

Users praise basic monitoring of water usage and salt reminders when the app works, but the app is plagued by login/auth failures, initialization stalls, reliability problems, data gaps, and a lack of updates. The most common positives are water usage tracking and salt alerts; the most common complaints concern access problems, missing or unreliable notifications, limited control, and long-term maintenance gaps.

Pros

Water usage tracking
Salt level reminders/alerts
Basic system data visibility when the app functions

Cons

Frequent login/authentication failures and initialization getting stuck, preventing use
App reliability issues: often won't open or stay responsive and may fail to show devices
No push notifications; alerts rely on email and are unreliable
Limited app functionality: cannot change settings via the app and data is incomplete
App is outdated and not updated for over a year

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User Reviews

Recent rating average: 1.20

All time rating average: 2.00

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67% (35)

Date	Author	Comment
2026-06-06	GC*****	The app does not seem to be updating though the water unit itself seems to be working and is online
The app does not seem to be updating though the water unit itself seems to be working and is online
2026-05-27	DL*****	I have had my two systems for about five years. This app works in the most basic level. I haven’t received notifications for maybe three or four years. It’s cumbersome, ugly and desperately needs to be brought into the modern era. Furthermore Eco Water needs to bring up to date guides on the their app or YouTube for simple maintenance like updating WiFi, resetting filter change notifications, etc. The only thing worst than this app is nothing at all.
I have had my two systems for about five years. This app works in the most basic level. I haven’t received notifications for maybe three or four years. It’s cumbersome, ugly and desperately needs to be brought into the modern era. Furthermore Eco Water needs to bring up to date guides on the their app or YouTube for simple maintenance like updating WiFi, resetting filter change notifications, etc. The only thing worst than this app is nothing at all.
2026-02-09	Bo*****	Was working fine until this weekend when it does not recognize my U/P, even tried resetting password it did not recognize the email so I could not even change the password
Was working fine until this weekend when it does not recognize my U/P, even tried resetting password it did not recognize the email so I could not even change the password
2025-11-28	Fr*****	This app doesn’t work. Switched back to login page before finished creating new account. We tried setting up a new account because it would not let us login on the account we set up. Very frustrating. Wasted a lot of our time.
This app doesn’t work. Switched back to login page before finished creating new account. We tried setting up a new account because it would not let us login on the account we set up. Very frustrating. Wasted a lot of our time.
2025-10-15	Ad*****	As of Oct 2025 the app doesn’t work, doesn’t allow for login and doesn’t show my RO device. It’s just stuck on Initialising configuration message and doesn’t move ahead. I have checked all WiFi config and rebooted router also. The device says it’s connected to the WiFi and Internet also. Please investigate. Update- issue is website being down and app stuck fixed. No updates to this app for 1 year remains!
As of Oct 2025 the app doesn’t work, doesn’t allow for login and doesn’t show my RO device. It’s just stuck on Initialising configuration message and doesn’t move ahead. I have checked all WiFi config and rebooted router also. The device says it’s connected to the WiFi and Internet also. Please investigate. Update- issue is website being down and app stuck fixed. No updates to this app for 1 year remains!
2025-05-31	EN*****	First I was getting Notifications a few times a week and now I don’t get any! My outside faucet was dripping for over a week and I should have received a notification. This defeats the purpose of this system! This is why I upgraded! PLEASE FIX THIS!
First I was getting Notifications a few times a week and now I don’t get any! My outside faucet was dripping for over a week and I should have received a notification. This defeats the purpose of this system! This is why I upgraded! PLEASE FIX THIS!
2025-01-21	Be*****	The app doesn’t help with anything: it doesn’t send any notifications (any alerts are sent via email), it doesn’t let you know if WiFi connection is lost, batteries died, filters need replacement, etc.). The ONLY benefit as I see it is to the vendor who can use customers WiFi connection to track when they need to make sales calls.
The app doesn’t help with anything: it doesn’t send any notifications (any alerts are sent via email), it doesn’t let you know if WiFi connection is lost, batteries died, filters need replacement, etc.). The ONLY benefit as I see it is to the vendor who can use customers WiFi connection to track when they need to make sales calls.
2025-01-04	Ko*****	Designed and functions as if created by a 2 yr old. This app makes it difficult to log into your account and stayed logged in. It’s easier to use the browser. All the sales pitch about a great service from a company owner by Warren Buffet are a scam. This app is useless
Designed and functions as if created by a 2 yr old. This app makes it difficult to log into your account and stayed logged in. It’s easier to use the browser. All the sales pitch about a great service from a company owner by Warren Buffet are a scam. This app is useless
2024-10-13	Ju*****	This app is definitely a reflection of the company it represents. Very disappointed.
This app is definitely a reflection of the company it represents. Very disappointed.
2024-08-08	Vs*****	Buggy app. Won’t store login credentials.
Buggy app. Won’t store login credentials.