Birdeye

Name: Birdeye
Rating: 4.3 (498 reviews)
Author: Birdeye Inc.

By: Birdeye Inc.

Business

Features & Capabilities

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. It helps you acquire customers on autopilot by collecting reviews, converting leads, running surveys, texting customers, and driving referrals—all in one place.

From review requests across 200+ sources to a Unified Inbox for Webchat, SMS, and Messenger, Birdeye connects at every customer touchpoint and provides actionable insights to grow traffic and revenue at scale. The mobile-friendly app keeps teams aligned and sends instant alerts as customer needs arise, whether you have 10 sites or 10,000.

User Growth & Download Statistics

App Marketing Advertising Communication Data

By:

Birdeye Inc.

Rating:

4.30

(498)

Version:

5.7.67 Last updated: 2026-06-03

Version code:

886459798

Creation date:

2015-08-24

Compatible devices:

Size:

143.81MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 81,228 ▲ 521

Other rankings

#43 in business leads keyword 22 ▲ 15#48 in product insights keyword 35 ▲ 6#70 in leadgen companies needing for contact info keyword 17 ▲

Other platforms

Birdeye (v1.0.0.5)

826 5.00

(2)

Birdeye (v5.9.46)

53,356 3.93

(274)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Birdeye Inc.

Apple Apps Store

https://apps.apple.com/us/app/birdeye/id1000915473

Website:

http://www.birdeye.com

User Reviews

Overall, users praise Birdeye for simplifying reputation management with a centralized, easy-to-use platform that helps collect and respond to reviews. However, a heavy pattern of negative experiences dominates: opaque or coercive contract terms and repeated billing after cancellation; billing disputes and slow or non-responsive support; frequent issues with notifications and automation; complaints about customer service quality; and several app limitations on mobile devices (photo/video uploads, attachments, muting alerts, and responsiveness). These recurring problems overshadow the positive aspects for many users.

Pros

Centralized platform for managing reviews, messaging, and customer feedback in one place.
Easy-to-use / straightforward interface.
Helps obtain and showcase reviews, boosting reputation and lead conversion.
Strong support team / responsive assistance.

Cons

Difficult or lengthy cancellation process and long-term contracts; ongoing charges after cancellation.
Billing issues and unexpected charges; unresponsive or slow billing support.
Mixed customer service quality; some reports of scams, pressure to buy, and long wait times.
Notification and automation problems: inconsistent push notifications, too many alerts, and auto-responses inconsistencies.
Mobile/app feature gaps and bugs: limited capabilities on mobile, cannot upload multiple photos/videos, attachments size limits, and need to refresh to respond.

Recent reviews

I have used other reputation type apps and this one falls far short. I have two accounts and can not move between them. The notifications are not consistent which is critical..

by Th*****, 2026-03-26

The app itself is straightforward and simple to use, but lacks basic functionality and true role type differentiation. Birdeye’s got a big set of products with a lot of potential to bring really important customer data right to the pocket of every employee — it’s unfortunate that the app goes under loved.