Birdeye

Name: Birdeye
Rating: 3.93 (274 reviews)
Author: BirdEye

By: BirdEye

Birdeye is the leading platform for reputation and customer experience.

Features & Capabilities

Birdeye is a comprehensive Experience Marketing platform designed for multi-location businesses looking to automate and enhance their customer acquisition and reputation management efforts. It offers an all-in-one solution with features such as sending text and email review requests, managing reviews from Google, Facebook, and over 200 other sources, and responding to customer messages via a unified inbox that consolidates communication channels like Webchat, SMS, and Facebook Messenger.

The Birdeye app enables businesses with 10 to 10,000 locations to manage their customer interactions seamlessly on the go. Users can assign messages within teams, add internal notes, analyze actionable insights through detailed reporting, and receive instant alerts to stay connected with customers. With over 60,000 businesses relying on Birdeye daily, it delivers a single-stack approach for growth, from search and lead conversion to surveys and referrals, ensuring an optimized experience at every stage of the customer journey. For support, users can contact support@birdeye.com.

User Growth & Download Statistics

App Marketing Communication

By:

BirdEye

Downloads:

53,356 124

Rating:

3.93

(274) 1 new ratings

Version:

5.9.46 Last updated: 2026-05-27

Version code:

317

Creation date:

2016-04-11

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_DOWNLOAD_MANAGER Moderate risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk

Size:

70.17MB

Email:

su*****@birdeye.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 283,228 ▼ 790

Other platforms

Birdeye (v1.0.0.5)

826 5.00

(2)

Birdeye (v5.7.67)

4.30

(498)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

BirdEye

Google Play Store

https://play.google.com/store/apps/details?id=com.birdeye.blip

Email:

su*****@birdeye.com

Website:

http://birdeye.com

User Reviews

Birdeye offers valuable tools for enhancing online presence and customer communication with an easy-to-use interface and good support for many users. However, there are repeated complaints about app instability, navigation difficulties, unreliable notifications, and poor customer service, especially regarding account management and cancellations.

Pros

Helps improve Google rankings and online visibility.
Easy to use and intuitive interface.
Effective for sending review requests and payment invoices on the go.
Responsive customer service and support teams for most users.
Useful for managing customer communication and review monitoring.

Cons

Clunky app interface with navigation difficulties.
Frequent app crashes and bugs when requesting payments or switching apps.
Unreliable notification system with delays or missing alerts.
Poor customer service experiences reported, including issues with cancellation and responsiveness.
Issues with account registration and access problems for some users.