BU ServiceNow

A Whole New ServiceNow

What is BU ServiceNow?

BU ServiceNow is a Chrome extension built specifically for Boston University. It tweaks the ServiceNow environment to streamline answering tickets with features like keyboard shortcuts, layout changes, and the addition of One Help's extensive 'Client Profile'. Every feature can be individually enabled or disabled, so you can use only the enhancements you really want.

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Stats

This extension was removed from Chrome Web Store on 2023-12-04

By: https://www.benjaminfenster.com

Users: 21

Rating: 5.00 (1)

Version: 4.4 (Last updated: 2021-04-14)

Creation date: 2019-02-13

Risk impact: Moderate risk impact

Risk likelihood: High risk likelihood

Manifest version: 2

Permissions:

tabs
unlimitedStorage
webRequest
webRequestBlocking
notifications
storage
http://www.bu.edu/
https://www.bu.edu/
https://bu.service-now.com/*

Size: 1.75M

Email: pl*****@benjaminfenster.com

Stats date:

Other platforms

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Summary

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Built specifically for Boston University, this extension tweaks extensively the ServiceNow environment to streamline answering tickets.

With keyboard shortcuts, changes to layout, the addition of One Help's extensive "Client Profile", and myriad other changes, tickets are easier to answer now than ever before. Every feature can be individually enabled or disabled, so you can use only the enhancements you really want.

Safety

Risk impact

BU ServiceNow may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.