BU ServiceNow

A Whole New ServiceNow

BU ServiceNow - Streamline Ticket Answering

BU ServiceNow is a Chrome extension built specifically for Boston University. It tweaks the ServiceNow environment to streamline answering tickets with features like keyboard shortcuts, layout changes, and the addition of One Help's extensive 'Client Profile'. Every feature can be individually enabled or disabled, so you can use only the enhancements you really want.

Extension stats

Users: 21
Rating: 5.00
(1)
Version: 4.4 (Last updated: 2021-04-14)
Creation date: 2019-02-13
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • tabs
  • unlimitedStorage
  • webRequest
  • webRequestBlocking
  • notifications
  • storage
  • http://www.bu.edu/
  • https://www.bu.edu/
  • https://bu.service-now.com/*
Size: 1.75M

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

Built specifically for Boston University, this extension tweaks extensively the ServiceNow environment to streamline answering tickets.

With keyboard shortcuts, changes to layout, the addition of One Help's extensive "Client Profile", and myriad other changes, tickets are easier to answer now than ever before. Every feature can be individually enabled or disabled, so you can use only the enhancements you really want.

Extension safety

Risk impact

BU ServiceNow requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

BU ServiceNow may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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Promo images

BU ServiceNow small promo image
Small promo image

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