HSL - tickets & route planner

Name: HSL - tickets & route planner
Rating: 2.47 (24375 reviews)
Author: Helsingin seudun liikenne

By: Helsingin seudun liikenne

Buy tickets, find the best routes and get transport information tailored to you

Features & Capabilities

The HSL Chrome extension offers a comprehensive solution for public transport in the Helsinki region. Users can buy tickets for buses, trains, the Metro, trams, and ferries directly from the app. It supports various ticket types including single, day, and season tickets for adults, children, students, and seniors with multiple payment options like debit/credit cards, MobilePay, phone billing, and commuter benefits.

The Journey Planner provides the best route suggestions, real-time stop-specific departure and arrival times, and vehicle tracking. Users are informed of any service changes or disruptions and can receive real-time notifications. This extension is ideal for commuters and travelers seeking a convenient, all-in-one public transit planning and ticket purchasing tool in Helsinki.

User Growth & Download Statistics

App Navigation & Mapping

By:

Helsingin seudun liikenne

Downloads:

2,882,438 8.09K

Rating:

2.47

(24,375) 14 new ratings

Version:

7.2.0 Last updated: 2026-05-27

Version code:

10163231

Creation date:

2018-06-01

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk

Size:

182.63MB

Email:

so*****@hsl.fi

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 34,893 ▼ 3

Other platforms

HSL (v7.3.0)

3.90

(473)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Helsingin seudun liikenne

Google Play Store

https://play.google.com/store/apps/details?id=fi.hsl.app

Email:

so*****@hsl.fi

Website:

https://www.hsl.fi/

User Reviews

User reviews consistently highlight reliability problems: payments and tickets fail or aren’t issued, routes are not saved or mid-trip data is lost, and the app often logs users out or lags. Despite functional route planning and multiple payment methods, stability issues and weak support overshadow the positives, with several users comparing it unfavorably to other transit apps.

Pros

Route planning with route guides and announcements helps navigation when the app is working.
Supports multiple payment options (MobilePay, Card, etc.) for buying tickets.
Offers real-time updates/announcements to assist travelers.
Some users view it as a strong transit navigation option, even better than alternatives like Google Maps in certain cases.

Cons

Frequent logout/login issues that interrupt ticket purchases and route use.
Ticket purchases fail or tickets do not load after payment, with money sometimes taken but no ticket issued.
Performance and stability problems, including slow launches, crashes, background battery drain, and lost or incomplete route data mid-trip.
Routes and current trip details are not reliably remembered or persisted across sessions.
Poor or slow customer support for resolving payment and ticketing problems.