Klaus

Give feedback on your customer support conversations.

What is Klaus?

Klaus is a Chrome extension that allows you to give feedback on customer support conversations and track received ratings, helping companies solidify customer relationships through excellent customer experience.

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Stats

By: Zendesk QA

View on Chrome Web Store

Users: 5,000+

Rating: 5.00 (5)

Version: 2.2.2 (Last updated: 2024-05-25)

Creation date: 2022-10-14

Risk impact: Moderate risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

storage
notifications
scripting

Host permissions:

http://*/*
https://*/*

Size: 861.18K

Email: to*****@klausapp.com

URLs: Privacy policy

Stats date:

Chrome-Stats Rank

# 13983 ▲ 205

Other rankings

#12004 in Workflow & Planning ▲ 23

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention. -> Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX.

Use our Chrome extension to review conversations in any online environment, track received ratings and feedback.

User reviews

Very customizable with the dragging/resizing of the popup and works with our multiple different systems seamlessly! Allows us to stay within our helpdesk and not hop between tabs.

Andreas J. Virkus, 2024-02-26

Works well with our setup

Henri Raadi, 2023-07-26

It's simple and it works!

Triin Ilves, 2023-02-16

View all user reviews

Safety

Risk impact

Klaus may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.