Reviews of Digital Post

By: Digitaliseringsstyrelsen App

List of user reviews and ratings for Digital Post

Total ratings

1.83 (Rating count: 1,327)

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Review summary

Users appreciate the app's clean design, speed, and improved user experience over alternatives like e-boks, especially for government mail. However, major issues include persistent login problems with MitID, frequent loading failures, and limited mail support only for government communications, causing inconvenience. Additional shortcomings include missing features such as landscape mode and notifications, as well as the absence of an English language option, which restricts usability for non-Danish speakers.

Pros

App interface is sharp, clean, and fast compared to alternatives like e-boks.
Works as intended for receiving government digital mail.
Better user experience than e-boks, with less clutter and more intuitive GUI.

Cons

Login issues with MitID integration, including app redirecting improperly and looping login attempts.
App frequently fails to load or keeps loading indefinitely, preventing access.
Limited support for mail from private companies, only government mail is available, causing double notifications when used alongside other services.
Lack of essential features such as full-screen landscape mode and notification prompts.
No English language option, only Danish is supported, limiting accessibility.

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User Reviews

Recent rating average: 1.60

All time rating average: 1.83

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64% (14)

Date	Author	Comment
2024-12-18	Mi*****	When I rotate my phone to view a message in landscape, only 50% of the message is visible. Please consider adding an option to display the message in a full-screen landscape mode, without any headers. I believe that the landscape view is the most essential feature.
When I rotate my phone to view a message in landscape, only 50% of the message is visible. Please consider adding an option to display the message in a full-screen landscape mode, without any headers. I believe that the landscape view is the most essential feature.
2024-12-17	Ma*****	Cannot log in. App wants me to log in with MitID, but fails to forward to MitID app, and instead opens the link i the browser. I can manually open the link in MitID but it says it wants a QR code.
Cannot log in. App wants me to log in with MitID, but fails to forward to MitID app, and instead opens the link i the browser. I can manually open the link in MitID but it says it wants a QR code.
2024-11-18	Sj*****	Much better that e-boks in every way, I really love the app. The only problem is that the app is useless. The problem is, that the app does not handle mail from companies such as IDA, only government mail. This means that you cannot replace e-boks with Digital Post (I really wish I could). You can only supplement e-boks and get a lot of double notifications. If the app could replace e-boks, it would be an easy 5 stars from me. Right now, the app has no reason to exist, so I only give 1 star.
Much better that e-boks in every way, I really love the app. The only problem is that the app is useless. The problem is, that the app does not handle mail from companies such as IDA, only government mail. This means that you cannot replace e-boks with Digital Post (I really wish I could). You can only supplement e-boks and get a lot of double notifications. If the app could replace e-boks, it would be an easy 5 stars from me. Right now, the app has no reason to exist, so I only give 1 star.
2024-10-10	Je*****	Update fails to install
Update fails to install
2024-09-20	Ma*****	Stops working periodically. Loops with Mit-ID. Simply a pain. Cannot use it at all.
Stops working periodically. Loops with Mit-ID. Simply a pain. Cannot use it at all.
2024-09-10	Ri*****	Please deve, enable android circle to search on the app. it's a important feature that I use to instant translate my digital posts. Without this feature, the work around is very time consuming. thanks.
Please deve, enable android circle to search on the app. it's a important feature that I use to instant translate my digital posts. Without this feature, the work around is very time consuming. thanks.
2024-08-18	Ma*****	It keep loading and nothing happends
It keep loading and nothing happends
2024-08-11	Wo*****	Forward messages to email really is not working. Html messages are not realdable by mail programs. Then it constantly logs out. Often not reachable. Mailbox not really organizable.
Forward messages to email really is not working. Html messages are not realdable by mail programs. Then it constantly logs out. Often not reachable. Mailbox not really organizable.
2024-07-01	Ra*****	Works as intended, notification prompts for incoming mail doesn't really work on my phone or it's not present i the app, but otherwise works as intended.
Works as intended, notification prompts for incoming mail doesn't really work on my phone or it's not present i the app, but otherwise works as intended.
2024-06-25	Ot*****	App never opens , says that there is "no internet connection"
App never opens , says that there is "no internet connection"