Zoho SalesIQ - Live Chat App

Name: Zoho SalesIQ - Live Chat App
Rating: 4.36 (941 reviews)
Author: Zoho Corporation

By: Zoho Corporation

Website live chat software & real-time visitor tracking app for your businesses

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Features & Capabilities

Zoho SalesIQ is a powerful live chat software that helps businesses convert website and mobile app visitors into paying customers. With features like real-time visitor tracking, lead scoring, proactive chat invitations, and multi-language chat translation, it maximizes ROI on your marketing efforts. Setting up the app is easy with a simple code snippet, and its user-friendly interface supports seamless sales and customer support. Plus, a dedicated support team is available to assist you via chat, phone, or email anytime.

User Growth & Download Statistics

App Sales Marketing Communication

By:

Downloads:

Rating:

Version:

2.21.1 Last updated: 2026-06-24

Version code:

431

Creation date:

2016-03-18

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.USE_CREDENTIALS High risk

Size:

129.03MB

Email:

su*****@zohosalesiq.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-12

Compare stats and ranking:

Ranking

# 191,468 ▼ 470

Other platforms

Zoho SalesIQ - Live Chat App (v2.10.23)

4.70

(1,321)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Zoho Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.zoho.salesiq

Email:

su*****@zohosalesiq.com

Website:

https://www.zoho.com/salesiq

User Reviews

Users frequently praise Zoho SalesIQ for being easy to use and fast, with generally positive sentiment. However, they consistently report major reliability problems, especially with notifications and app stability (crashes, logouts, chat display glitches). Some cite weaker AI automation compared to competitors and overall reliability concerns. The recurring themes are usability benefits paired with significant stability and notification issues that impact practical use.

Pros

Easy-to-use / user-friendly interface.
Fast and responsive when the app is functioning.
Generally positive reception with users describing it as nice or great.
Proudly made in India / strong localization emphasis.

Cons

Unreliable notifications and missing alert sounds across devices (issues on lock screen, Samsung, Pixel, etc.).
Stability issues: crashes, frequent logouts, and chat display glitches (Active Chat messages not showing, closed chats reappearing).
AI automation limited to times when an operator is online, making automation less effective than some competitors.
Overall reliability concerns and feedback that it underperforms compared to other live chat providers.

Recent reviews

The app is experiencing an issue. Whenever we miss a chat, it suddenly starts to drain the battery. It feels like a process is spawned and it goes in a infinite loop because we are not able to get rid of notification that we missed the chat. we checked our phones battery and it shows zoho sales iq is eating up all the battery. the phone gets extremely hot. This happens in all the members who have this app on their phones.

As*****, 2026-06-17

Dear Zoho SalesIQ Support Team, I am writing to report an issue we are currently experiencing with the Zoho SalesIQ application. There are multiple problems occurring in the Active Chat section: Some customer messages are in the Active Chat list preview but do not display in Actice Chat. Chats that have already been closed are repeatedly reappearing in the Active Chat section.. We have tried reinstalling but the issue is still the same.

ab*****, 2026-02-28

The app was working fine previously, but recently a problem started occurring. Whenever I’m replying to messages and try to open a shared image (such as an error screenshot), the app immediately logs me out. This happens every time I tap on an image.